Customer Service Representative Jobs in New Chicago, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 116 Jobs
Circle Buick GMC Hummer EV

Automotive Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Bevlab Animal Hospital

Veterinary Client Service Representative

Looking for a job that’s more than just a paycheck? We’re all about making a positive impact—on pets, their humans, and the community. We’re searching for a Veterinary Client Services...

Part-Time Customer Service Team Member 51

  • Valparaiso, IN (13 miles from New Chicago, IN)
  • 21 days ago
  • Valparaiso, IN (13 miles from New Chicago, IN)
  • 21 days ago

Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best...

Full or Part-Time Customer Service Team Member 53

  • Saint John, IN (13 miles from New Chicago, IN)
  • 30+ days ago
  • Saint John, IN (13 miles from New Chicago, IN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Insurance Sales Agent - Customer Service

  • Blue Island, IL (24 miles from New Chicago, IN)
  • 6 hours ago
  • Blue Island, IL (24 miles from New Chicago, IN)
  • 6 hours ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Customer Service Associate - Temporary

  • Crown Point, IN (9 miles from New Chicago, IN)
  • 8 hours ago
  • Crown Point, IN (9 miles from New Chicago, IN)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Associate

  • Merrillville, IN (4 miles from New Chicago, IN)
  • 19 hours ago
  • Merrillville, IN (4 miles from New Chicago, IN)
  • 19 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Advisor

  • Saint John, IN (13 miles from New Chicago, IN)
  • 20 hours ago
  • Saint John, IN (13 miles from New Chicago, IN)
  • 20 hours ago

Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services Terms and conditions apply, and benefits may differ depending on location....

Medical Screener - Reception Technician (Customer Service)

  • Michigan City, IN (22 miles from New Chicago, IN)
  • 1 day ago
  • Michigan City, IN (22 miles from New Chicago, IN)
  • 1 day ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Associate I

  • Riverdale, IL (22 miles from New Chicago, IN)
  • 2 days ago
  • Riverdale, IL (22 miles from New Chicago, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Cedar Lake, IN (15 miles from New Chicago, IN)
  • 2 days ago
  • Cedar Lake, IN (15 miles from New Chicago, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Calumet Park, IL (24 miles from New Chicago, IN)
  • 2 days ago
  • Calumet Park, IL (24 miles from New Chicago, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Olympia Fields, IL (23 miles from New Chicago, IN)
  • 2 days ago
  • Olympia Fields, IL (23 miles from New Chicago, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Glenwood, IL (19 miles from New Chicago, IN)
  • 2 days ago
  • Glenwood, IL (19 miles from New Chicago, IN)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Rep II - Customer Service/Inside Sales

  • Schererville, IN (10 miles from New Chicago, IN)
  • 2 days ago
  • Schererville, IN (10 miles from New Chicago, IN)
  • 2 days ago

Specific Job Duties and Responsibilities Role qualifications : High school graduate or GED equivalent and minimum of two (2) years of sales related experience Organizational skills Quick thinker...

Demographic Data for New Chicago, IN

Moving to New Chicago, IN? Find some basic demographic data about New Chicago, IN below.


Local
National
6,785,528
149,918

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in New Chicago, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Chicago, IN offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Chicago, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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