Customer Service Representative Jobs in New Castle, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Losantville, IN (11 miles from New Castle, IN)
- 1 day ago
- Losantville, IN (11 miles from New Castle, IN)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Rushville, IN (24 miles from New Castle, IN)
- 1 day ago
- Rushville, IN (24 miles from New Castle, IN)
- 1 day ago
JOB SUMMARY The Customer Service Representative (CSR) is an important position as it initiates the entire patient experience....
Customer Account Representative
- Muncie, IN (12 miles from New Castle, IN)
- 2 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Greenfield, IN (23 miles from New Castle, IN)
- 2 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Greenfield, IN (23 miles from New Castle, IN)
- 6 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 6 days ago
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
Part Time Customer Service Associate
- Muncie, IN (12 miles from New Castle, IN)
- 6 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 6 days ago
The customer service associate is responsible for providing excellent customer service to our customers. This is a part-time position, must be able to work days/evenings/weekends as needed, 10-20...
BMV Lead Customer Service Representative 2
- Anderson, IN (23 miles from New Castle, IN)
- 6 days ago
- Anderson, IN (23 miles from New Castle, IN)
- 6 days ago
-Substitute for Customer Service Representatives as needed. -Assist with daily opening and closing procedures....
Medical Screener - Reception Technician (Customer Service)
- Muncie, IN (12 miles from New Castle, IN)
- 7 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 7 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Customer Service - Donor Support Technician
- Muncie, IN (12 miles from New Castle, IN)
- 7 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 7 days ago
Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process....
- Muncie, IN (12 miles from New Castle, IN)
- 8 days ago
- Muncie, IN (12 miles from New Castle, IN)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Representative - FT - Greenfield
- Greenfield, IN (23 miles from New Castle, IN)
- 14 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 14 days ago
Client Service Representative - FT - Greenfield Greenfield, IN Client Service Client Service Client Service Representative Facility: Noah's Brandywine Schedule: Full Time - Days 6:45am - 7:15pm,...
Full or Part-Time Customer Service Team Member 56
- Greenfield, IN (23 miles from New Castle, IN)
- 15 days ago
- Greenfield, IN (23 miles from New Castle, IN)
- 15 days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Customer Service Representative
- Chesterfield, IN (14 miles from New Castle, IN)
- 15 days ago
- Chesterfield, IN (14 miles from New Castle, IN)
- 15 days ago
Store 2747514: 100 Federal Drive, Chesterfield, Indiana 46017 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representatives
- Connersville, IN (24 miles from New Castle, IN)
- 18 days ago
- Connersville, IN (24 miles from New Castle, IN)
- 18 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
- Daleville, IN (15 miles from New Castle, IN)
- 21 days ago
- Daleville, IN (15 miles from New Castle, IN)
- 21 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Demographic Data for New Castle, IN
Moving to New Castle, IN? Find some basic demographic data about New Castle, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in New Castle, IN
Highest Education Level
Customer Service Representatives in New Castle, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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