Customer Service Representative Jobs in New Carlisle, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 46 Jobs

Customer Service Representative

  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 6 hours ago
  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 6 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative: Manufacturing

  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 16 hours ago
  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 16 hours ago

As the Customer Service Representative at JOSAM in Michigan CIty, IN, you will assist with email and phone inquiries on product features, inventory availability, pricing, and order entry....

Customer Account Representative

  • Mishawaka, IN (18 miles from New Carlisle, IN)
  • 1 day ago
  • Mishawaka, IN (18 miles from New Carlisle, IN)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Airport Agent - Ramp and Customer Service

  • South Bend, IN (12 miles from New Carlisle, IN)
  • 1 day ago
  • South Bend, IN (12 miles from New Carlisle, IN)
  • 1 day ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at SBN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

Customer Service/Sales

  • Mishawaka, IN (18 miles from New Carlisle, IN)
  • 1 day ago
  • Mishawaka, IN (18 miles from New Carlisle, IN)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Rep(01144) - 5930 Cleveland Ave.

  • Stevensville, MI (21 miles from New Carlisle, IN)
  • 1 day ago
  • Stevensville, MI (21 miles from New Carlisle, IN)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • South Bend, IN (12 miles from New Carlisle, IN)
  • 1 day ago
  • South Bend, IN (12 miles from New Carlisle, IN)
  • 1 day ago

... Gagnon, South Bend, Indiana 46628 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play in...

Customer Service Rep(02584) 51160 Bittersweet

  • Granger, IN (18 miles from New Carlisle, IN)
  • 2 days ago
  • Granger, IN (18 miles from New Carlisle, IN)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Account Representative

  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 4 days ago
  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service - Donor Support Technician

  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 5 days ago
  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 5 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Associate - Temporary

  • South Bend, IN (12 miles from New Carlisle, IN)
  • 5 days ago
  • South Bend, IN (12 miles from New Carlisle, IN)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Granger, IN (18 miles from New Carlisle, IN)
  • 5 days ago
  • Granger, IN (18 miles from New Carlisle, IN)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Niles, MI (15 miles from New Carlisle, IN)
  • 5 days ago
  • Niles, MI (15 miles from New Carlisle, IN)
  • 5 days ago

About Us: For nearly 70 years, Toefco Engineering LLC continues to stand behind our coating solutions. During that time we have engineered spray coating solutions for nearly any component you can...

Customer Service Representative

  • La Porte, IN (14 miles from New Carlisle, IN)
  • 7 days ago
  • La Porte, IN (14 miles from New Carlisle, IN)
  • 7 days ago

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...

Customer Service Associate

  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 7 days ago
  • Michigan City, IN (19 miles from New Carlisle, IN)
  • 7 days ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Demographic Data for New Carlisle, IN

Moving to New Carlisle, IN? Find some basic demographic data about New Carlisle, IN below.


Local
National
6,478
111
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in New Carlisle, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Carlisle, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Carlisle, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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