Customer Service Representative Jobs in Munster, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (2 miles from Munster, IN)
- 5 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (2 miles from Munster, IN)
- 5 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service/Service Advisor
- Hebron, IN (21 miles from Munster, IN)
- 2 hours ago
- Hebron, IN (21 miles from Munster, IN)
- 2 hours ago
Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company....
Customer Service Representative
- Harvey, IL (8 miles from Munster, IN)
- 4 hours ago
- Harvey, IL (8 miles from Munster, IN)
- 4 hours ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Dominos Pizza Customer Service Rep/ Pizza MakerNew Lenox IL (Must be 18 years of age)
- New Lenox, IL (24 miles from Munster, IN)
- 4 hours ago
- New Lenox, IL (24 miles from Munster, IN)
- 4 hours ago
Customer Service Representative:Domino's New Lenox is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people and...
Customer Service Representative
- Merrillville, IN (10 miles from Munster, IN)
- 19 hours ago
- Merrillville, IN (10 miles from Munster, IN)
- 19 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
CLUB Customer Service Outfitter- Part Time
- Portage, IN (17 miles from Munster, IN)
- 20 hours ago
- Portage, IN (17 miles from Munster, IN)
- 20 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Orland Park, IL (17 miles from Munster, IN)
- 20 hours ago
- Orland Park, IL (17 miles from Munster, IN)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (17 miles from Munster, IN)
- 1 day ago
- Monee, IL (17 miles from Munster, IN)
- 1 day ago
Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of...
- Flossmoor, IL (9 miles from Munster, IN)
- 1 day ago
- Flossmoor, IL (9 miles from Munster, IN)
- 1 day ago
JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk. Customer Service Agent is...
Warehouse Customer Service Assistant
- Gary, IN (8 miles from Munster, IN)
- 1 day ago
- Gary, IN (8 miles from Munster, IN)
- 1 day ago
Warehouse Customer Service Assistant 2100 E 15th Ave, Gary, IN 46402, USA Req #6642 Wednesday, July 2, 2025 OnTrac is hiring an Operations Assistant Level 1! Are you eager to join a dynamic and...
Senior Customer Service Representative
- Hammond, IN (6 miles from Munster, IN)
- 1 day ago
- Hammond, IN (6 miles from Munster, IN)
- 1 day ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Customer Service Representative
- Oak Forest, IL (13 miles from Munster, IN)
- 1 day ago
- Oak Forest, IL (13 miles from Munster, IN)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Account Representative
- Merrillville, IN (10 miles from Munster, IN)
- 2 days ago
- Merrillville, IN (10 miles from Munster, IN)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Schererville, IN (5 miles from Munster, IN)
- 3 days ago
- Schererville, IN (5 miles from Munster, IN)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service - Self Storage Manager
- Alsip, IL (14 miles from Munster, IN)
- 3 days ago
- Alsip, IL (14 miles from Munster, IN)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Munster, IN
Moving to Munster, IN? Find some basic demographic data about Munster, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Munster, IN
Highest Education Level
Customer Service Representatives in Munster, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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