Customer Service Representative Jobs in Monrovia, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 52 Jobs

Full or Part-Time Customer Service Team Member 52

  • Greenwood, IN (18 miles from Monrovia, IN)
  • 2 days ago
  • Greenwood, IN (18 miles from Monrovia, IN)
  • 2 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 22

  • Plainfield, IN (10 miles from Monrovia, IN)
  • 2 days ago
  • Plainfield, IN (10 miles from Monrovia, IN)
  • 2 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44

  • Brownsburg, IN (22 miles from Monrovia, IN)
  • 10 days ago
  • Brownsburg, IN (22 miles from Monrovia, IN)
  • 10 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Customer Service Attendant, Full-time

  • Greencastle, IN (19 miles from Monrovia, IN)
  • 3 hours ago
  • Greencastle, IN (19 miles from Monrovia, IN)
  • 3 hours ago

Job Description: AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Convenience Store Attendant, Full-time. Founded in 1960, AVI Foodsystems has...

Air Logistics Customer Care Specialist

  • Plainfield, IN (10 miles from Monrovia, IN)
  • 10 hours ago
  • Plainfield, IN (10 miles from Monrovia, IN)
  • 10 hours ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...

Customer Service Representative

  • Martinsville, IN (7 miles from Monrovia, IN)
  • 1 day ago
  • Martinsville, IN (7 miles from Monrovia, IN)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

BMV Customer Service Representative

  • Indianapolis, IN (24 miles from Monrovia, IN)
  • 1 day ago
  • Indianapolis, IN (24 miles from Monrovia, IN)
  • 1 day ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

Bilingual Customer Service Representative

  • Plainfield, IN (10 miles from Monrovia, IN)
  • 1 day ago
  • Plainfield, IN (10 miles from Monrovia, IN)
  • 1 day ago

Staffmark is hiring Bilingual Customer Service Representatives to join a dynamic call center team in Plainfield, IN....

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 13

  • Greenwood, IN (18 miles from Monrovia, IN)
  • 2 days ago
  • Greenwood, IN (18 miles from Monrovia, IN)
  • 2 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Full or Part Time Customer Service Team Member 57

  • Speedway, IN (22 miles from Monrovia, IN)
  • 2 days ago
  • Speedway, IN (22 miles from Monrovia, IN)
  • 2 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Customer Service Attendant, Part-time

  • Greencastle, IN (19 miles from Monrovia, IN)
  • 2 days ago
  • Greencastle, IN (19 miles from Monrovia, IN)
  • 2 days ago

Job Description: AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Convenience Store Attendant, Part-time. This position works Sunday through...

Customer Service/Sales

  • Greenwood, IN (18 miles from Monrovia, IN)
  • 2 days ago
  • Greenwood, IN (18 miles from Monrovia, IN)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate

  • Brownsburg, IN (22 miles from Monrovia, IN)
  • 2 days ago
  • Brownsburg, IN (22 miles from Monrovia, IN)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...

Client Services Representative

  • Brownsburg, IN (22 miles from Monrovia, IN)
  • 5 days ago
  • Brownsburg, IN (22 miles from Monrovia, IN)
  • 5 days ago

Client Services Representative **Job Number:** JO-2506-10986 **Location (City, State):** Brownsburg, IN **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Indianapolis...

Customer Service - Self Storage Manager

  • Greenwood, IN (18 miles from Monrovia, IN)
  • 5 days ago
  • Greenwood, IN (18 miles from Monrovia, IN)
  • 5 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Demographic Data for Monrovia, IN

Moving to Monrovia, IN? Find some basic demographic data about Monrovia, IN below.


Local
National
4,074
49
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Monrovia, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Monrovia, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Monrovia, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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