Customer Service Representative Jobs in Milan, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 43 Jobs

7/15 Customer Service Hiring Event

  • Nebraska, IN (19 miles from Milan, IN)
  • 1 day ago
  • Nebraska, IN (19 miles from Milan, IN)
  • 1 day ago

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

Customer Service Agent

  • Hebron, KY (23 miles from Milan, IN)
  • 2 days ago
  • Hebron, KY (23 miles from Milan, IN)
  • 2 days ago

Location: Hebron, US-KY Rate: Not Specified Type: Permanent Customer Service Agent PRIMARY RESPONSIBILITIES: * Responds, investigates, and resolves any inbound customer requests and inquiries *...

Customer Service Representative - Supply Chain

  • Greendale, IN (13 miles from Milan, IN)
  • 3 days ago
  • Greendale, IN (13 miles from Milan, IN)
  • 3 days ago

Customer Service Representative - Supply Chain** **Position Summary** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture...

Customer Service Representative

  • Batesville, IN (12 miles from Milan, IN)
  • 3 days ago
  • Batesville, IN (12 miles from Milan, IN)
  • 3 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Service Rep(02583) - 1103 U.S. Hwy

  • Lawrenceburg, IN (13 miles from Milan, IN)
  • 3 days ago
  • Lawrenceburg, IN (13 miles from Milan, IN)
  • 3 days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...

Customer Service Representative

  • Versailles, IN (8 miles from Milan, IN)
  • 3 days ago
  • Versailles, IN (8 miles from Milan, IN)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

VP of Aftermarket & Customer Service

  • Madison, IN (23 miles from Milan, IN)
  • 4 days ago
  • Madison, IN (23 miles from Milan, IN)
  • 4 days ago

Part of Dover Corporations Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle...

Customer Service Rep(02601) - 14 Alpine Drive

  • Batesville, IN (12 miles from Milan, IN)
  • 6 days ago
  • Batesville, IN (12 miles from Milan, IN)
  • 6 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Consultant

  • Madison, IN (23 miles from Milan, IN)
  • 6 days ago
  • Madison, IN (23 miles from Milan, IN)
  • 6 days ago

Part of Dover Corporations Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle...

Customer Service Rep(02519) - 2020 N Lincoln St

  • Greensburg, IN (22 miles from Milan, IN)
  • 7 days ago
  • Greensburg, IN (22 miles from Milan, IN)
  • 7 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Experience Specialist

  • Hebron, KY (23 miles from Milan, IN)
  • 7 days ago
  • Hebron, KY (23 miles from Milan, IN)
  • 7 days ago

Scope and Responsibilities: The Customer Service Representative will support the Customer Experience Manager and department in creating dynamic customer experience encompassing technical support, parts...

Customer Service Specialist

  • Lawrenceburg, IN (13 miles from Milan, IN)
  • 8 days ago
  • Lawrenceburg, IN (13 miles from Milan, IN)
  • 8 days ago

CBCD0018 Customer Service Specialist- Work at Home Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands QVC, HSN, Ballard...

Remote Work

Manager, Supply Chain Customer Service

  • Greendale, IN (13 miles from Milan, IN)
  • 8 days ago
  • Greendale, IN (13 miles from Milan, IN)
  • 8 days ago

This is a leadership position with a direct report of a Customer Service Representative reporting into the role. This position is 100% based onsite in Greendale, IN....

Customer Service Representative - PT

  • Hebron, KY (23 miles from Milan, IN)
  • 8 days ago
  • Hebron, KY (23 miles from Milan, IN)
  • 8 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Sunman, IN (8 miles from Milan, IN)
  • 9 days ago
  • Sunman, IN (8 miles from Milan, IN)
  • 9 days ago

Great Plains Communications is looking for a highly motivated, detail-oriented Customer Service Representative to interact with customers both via telephone and face-to-face....

Demographic Data for Milan, IN

Moving to Milan, IN? Find some basic demographic data about Milan, IN below.


Local
National
5,200
77
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Milan, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Milan, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Milan, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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