Customer Service Representative Jobs in Middlebury, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 29 Jobs

Bilingual Customer Service Support Specialist (Iris)

  • Sturgis, MI (17 miles from Middlebury, IN)
  • 11 hours ago
  • Sturgis, MI (17 miles from Middlebury, IN)
  • 11 hours ago

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BMV Customer Service Representative

  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 1 day ago
  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 1 day ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

BMV Customer Service Representative 2

  • Elkhart, IN (14 miles from Middlebury, IN)
  • 2 days ago
  • Elkhart, IN (14 miles from Middlebury, IN)
  • 2 days ago

Substitute for Customer Service Representatives as needed....

Representative Customer Service

  • Bristol, IN (6 miles from Middlebury, IN)
  • 3 days ago
  • Bristol, IN (6 miles from Middlebury, IN)
  • 3 days ago

The Customer Service Representative 1 is responsible for providing prompt, professional and accurate service to our customers....

Teller (Client Services Representative), McKinley Avenue Banking Center, Mishawaka, IN

  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 4 days ago
  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 4 days ago

Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...

Dispatch/Customer Service

  • Three Rivers, MI (20 miles from Middlebury, IN)
  • 5 days ago
  • Three Rivers, MI (20 miles from Middlebury, IN)
  • 5 days ago

The SJCTA Dispatcher will coordinate and schedule passengers for pick-up and delivery in a safe, eficient, and timely manner using dispatch software provided by SJCTA. Duties & Responsibilities:...

Retail Customer Service Cashier

  • Goshen, IN (11 miles from Middlebury, IN)
  • 8 days ago
  • Goshen, IN (11 miles from Middlebury, IN)
  • 8 days ago

Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100%...

BMV Customer Service Representative 2

  • Goshen, IN (11 miles from Middlebury, IN)
  • 9 days ago
  • Goshen, IN (11 miles from Middlebury, IN)
  • 9 days ago

Substitute for Customer Service Representatives as needed....

Eyewear Customer Service/Sales Advisor

  • Sturgis, MI (17 miles from Middlebury, IN)
  • 9 days ago
  • Sturgis, MI (17 miles from Middlebury, IN)
  • 9 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Retail Customer Service Cashier

  • Elkhart, IN (14 miles from Middlebury, IN)
  • 12 days ago
  • Elkhart, IN (14 miles from Middlebury, IN)
  • 12 days ago

Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...

Customer Care Specialist

  • Nappanee, IN (22 miles from Middlebury, IN)
  • 18 days ago
  • Nappanee, IN (22 miles from Middlebury, IN)
  • 18 days ago

A Little About Us: Operating since 1968, Newmar Corporation has been helping customers explore the outdoor lifestyle, enabling extraordinary mobile experiences as they travel, live, work, and...

Amazon Locker+ Customer Service Associate

  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 18 days ago
  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 18 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Amazon Locker - Customer Service

  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 18 days ago
  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 18 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Support Specialist (DE)

  • Sturgis, MI (17 miles from Middlebury, IN)
  • 22 days ago
  • Sturgis, MI (17 miles from Middlebury, IN)
  • 22 days ago

Customer Service Support Specialist (DE) 3.8 3.8 out of 5 stars Sturgis, MI 49091 RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties:...

Customer Service Support Specialist (Iris)

  • Sturgis, MI (17 miles from Middlebury, IN)
  • 22 days ago
  • Sturgis, MI (17 miles from Middlebury, IN)
  • 22 days ago

Customer Service Support Specialist (Iris) 3.8 3.8 out of 5 stars Sturgis, MI 49091 RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary...

Demographic Data for Middlebury, IN

Moving to Middlebury, IN? Find some basic demographic data about Middlebury, IN below.


Local
National
12,552
408
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Middlebury, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Middlebury, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Middlebury, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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