Customer Service Representative Jobs in Merrillville, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 10 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 10 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Merrillville, IN
- 8 days ago
- Merrillville, IN
- 8 days ago
Your Opportunity: Customer Service Representative Check Into Cash Merrillville, IN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they...
In PersonFull or Part-Time Day Customer Service Team Member 53
- Crew Carwash
- Saint John, IN (8 miles from Merrillville, IN)
- 10 days ago
- Saint John, IN (8 miles from Merrillville, IN)
- 10 days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeFull or Part-Time Day Customer Service Team Member 51
- Crew Carwash
- Valparaiso, IN (16 miles from Merrillville, IN)
- 1 day ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 1 day ago
Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best...
In Person Part TimeCustomer Service Representative - Glendale Medical Center
- Western Arizona Regional Medical Center
- Valparaiso, IN (16 miles from Merrillville, IN)
- 1 hour ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 1 hour ago
View More Jobs Customer Service Representative - Glendale Medical Center Chesterton, IN, United States Be the First to Apply Job Description Benefits As a Customer Service Representative with Westchester...
In Person Full TimeDistribution Customer Service Representative
- NFI Industries
- University Park, IL (20 miles from Merrillville, IN)
- 6 hours ago
- University Park, IL (20 miles from Merrillville, IN)
- 6 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In PersonCustomer Service Rep (05131) 437 John Sims Pkwy
- Domino's Pizza
- Valparaiso, IN (16 miles from Merrillville, IN)
- 6 hours ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 6 hours ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
In PersonClient Services Representative: 40 Hours Per Week (PM)
- Alverno Clinical Laboratories
- Hammond, IN (14 miles from Merrillville, IN)
- 20 hours ago
- Hammond, IN (14 miles from Merrillville, IN)
- 20 hours ago
Central Laboratory- Client Service Location: 2434 Interstate Plaza Dr. Hammond, IN 46324 Shift: Variable start time as needed for coverage; Flexible start times around 3:00 PM - 4:00 PM; Weekend...
In Person Full TimeBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Lansing, IL (13 miles from Merrillville, IN)
- 1 day ago
- Lansing, IL (13 miles from Merrillville, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Matteson, IL (22 miles from Merrillville, IN)
- 1 day ago
- Matteson, IL (22 miles from Merrillville, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- KFC
- Hammond, IN (14 miles from Merrillville, IN)
- 2 days ago
- Hammond, IN (14 miles from Merrillville, IN)
- 2 days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 2 days ago
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonRegistered Client Service Associate
- Raymond James
- Valparaiso, IN (16 miles from Merrillville, IN)
- 2 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 2 days ago
Job Description Summary Job Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is...
In Person... Louisiana, Merrillville, Indiana 46410 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
In PersonCustomer Service Representative - Glendale Medical Center
- Community Health System
- Chesterton, IN (17 miles from Merrillville, IN)
- 2 days ago
- Chesterton, IN (17 miles from Merrillville, IN)
- 2 days ago
Benefits As a Customer Service Representative with Westchester Medical Group, you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients....
In PersonDemographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Merrillville, IN
Highest Education Level
Customer Service Representatives in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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