Customer Service Representative Jobs in Merrillville, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
... Louisiana, Merrillville, Indiana 46410 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Pharmacy Customer Service Associate
- Griffith, IN (6 miles from Merrillville, IN)
- 13 hours ago
- Griffith, IN (6 miles from Merrillville, IN)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Calumet City, IL (15 miles from Merrillville, IN)
- 1 day ago
- Calumet City, IL (15 miles from Merrillville, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02624) 1494 N Main St
- Crown Point, IN (5 miles from Merrillville, IN)
- 2 days ago
- Crown Point, IN (5 miles from Merrillville, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02625) 1707 LaPorte Ave
- Valparaiso, IN (16 miles from Merrillville, IN)
- 2 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02619) 560 Indiana Boundary Road
- Chesterton, IN (17 miles from Merrillville, IN)
- 2 days ago
- Chesterton, IN (17 miles from Merrillville, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Calumet Park, IL (22 miles from Merrillville, IN)
- 3 days ago
- Calumet Park, IL (22 miles from Merrillville, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- Hobart, IN (4 miles from Merrillville, IN)
- 4 days ago
- Hobart, IN (4 miles from Merrillville, IN)
- 4 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
- Valparaiso, IN (16 miles from Merrillville, IN)
- 5 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 5 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
- Schererville, IN (6 miles from Merrillville, IN)
- 5 days ago
- Schererville, IN (6 miles from Merrillville, IN)
- 5 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...
Customer Service Representative
- Steger, IL (16 miles from Merrillville, IN)
- 6 days ago
- Steger, IL (16 miles from Merrillville, IN)
- 6 days ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Calumet City, IL (15 miles from Merrillville, IN)
- 6 days ago
- Calumet City, IL (15 miles from Merrillville, IN)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Merrillville, IN
Highest Education Level
Customer Service Representatives in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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