Customer Service Representative Jobs in Merrillville, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (16 miles from Merrillville, IN)
- 15 hours ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 15 hours ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Thursday, April 24, 2025 Full-Time or Part-Time Day Team Member At...
- Oak Forest, IL (24 miles from Merrillville, IN)
- 12 hours ago
- Oak Forest, IL (24 miles from Merrillville, IN)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Hammond, IN (14 miles from Merrillville, IN)
- 12 hours ago
- Hammond, IN (14 miles from Merrillville, IN)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Valparaiso, IN (16 miles from Merrillville, IN)
- 12 hours ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Blue Island, IL (22 miles from Merrillville, IN)
- 3 days ago
- Blue Island, IL (22 miles from Merrillville, IN)
- 3 days ago
at UFP Industries, Inc. in Blue Island, Illinois, United States Job Description Job Summary The Customer Service Representative is responsible for developing and maintaining positive account relationships...
Pharmacy Customer Service Associate
- Portage, IN (10 miles from Merrillville, IN)
- 3 days ago
- Portage, IN (10 miles from Merrillville, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02646) 841 Main St
- Munster, IN (10 miles from Merrillville, IN)
- 4 days ago
- Munster, IN (10 miles from Merrillville, IN)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02994) 13850 Brainard Ave
- Burnham, IL (17 miles from Merrillville, IN)
- 4 days ago
- Burnham, IL (17 miles from Merrillville, IN)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Delivery Advocate
- University Park, IL (20 miles from Merrillville, IN)
- 5 days ago
- University Park, IL (20 miles from Merrillville, IN)
- 5 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Representative/Teller
- Oak Forest, IL (24 miles from Merrillville, IN)
- 7 days ago
- Oak Forest, IL (24 miles from Merrillville, IN)
- 7 days ago
Seeking a Part-Time or Full-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....
Customer Account Representative
- Valparaiso, IN (16 miles from Merrillville, IN)
- 7 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 7 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Blue Island, IL (22 miles from Merrillville, IN)
- 7 days ago
- Blue Island, IL (22 miles from Merrillville, IN)
- 7 days ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
- Gary, IN (7 miles from Merrillville, IN)
- 9 days ago
- Gary, IN (7 miles from Merrillville, IN)
- 9 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...
Demographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Merrillville, IN
Highest Education Level
Customer Service Representatives in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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