Customer Service Representative Jobs in Madison, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part of Dover Corporations Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle...
Part of Dover Corporations Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle...
7/1 Customer Service Hiring Event
- Nebraska, IN (16 miles from Madison, IN)
- 6 days ago
- Nebraska, IN (16 miles from Madison, IN)
- 6 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Customer Service Associate (cashier)
- Carrollton, KY (14 miles from Madison, IN)
- 11 days ago
- Carrollton, KY (14 miles from Madison, IN)
- 11 days ago
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...
Customer Service Representatives
- Versailles, IN (14 miles from Madison, IN)
- 16 days ago
- Versailles, IN (14 miles from Madison, IN)
- 16 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Retail Customer Service Cashier
- Austin, IN (24 miles from Madison, IN)
- 22 days ago
- Austin, IN (24 miles from Madison, IN)
- 22 days ago
Req ID: 459021 Address: 13615 Blue Lick Rd. Memphis, IN, 47143 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative
- Austin, IN (24 miles from Madison, IN)
- 30+ days ago
- Austin, IN (24 miles from Madison, IN)
- 30+ days ago
Store 4700047: 714 W Main St, Austin, Indiana 47102 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Campbellsburg, KY (23 miles from Madison, IN)
- 30+ days ago
- Campbellsburg, KY (23 miles from Madison, IN)
- 30+ days ago
Are you someone who takes pride in making people feel welcome? Do you go the extra mile to help others and keep things running smoothly? If youve got a great attitude and a passion for creating...
Customer Service Representative - Patient Registration
- North Vernon, IN (18 miles from Madison, IN)
- 60+ days ago
- North Vernon, IN (18 miles from Madison, IN)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support....
Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support....
Demographic Data for Madison, IN
Moving to Madison, IN? Find some basic demographic data about Madison, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Madison, IN
Highest Education Level
Customer Service Representatives in Madison, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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