Customer Service Representative Jobs in Macy, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Specialist (Hybrid)
- Warsaw, IN (20 miles from Macy, IN)
- 4 hours ago
- Warsaw, IN (20 miles from Macy, IN)
- 4 hours ago
Customer Care Specialist (Hybrid) Category:Clerical - Other Location:Warsaw, IN 46580 Pay:$18.00 Hourly Posted:3 days ago Status:Open Description Customer Care Specialist (Hybrid) We are a leading...
Remote WorkRetail Customer Service Cashier
- Bippus, IN (23 miles from Macy, IN)
- 7 days ago
- Bippus, IN (23 miles from Macy, IN)
- 7 days ago
Req ID: 463443 Address: 5959 N SR 101 Woodburn, IN, 46797 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Warsaw, IN (20 miles from Macy, IN)
- 10 days ago
- Warsaw, IN (20 miles from Macy, IN)
- 10 days ago
Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a...
Store Customer Service Specialist
- Logansport, IN (20 miles from Macy, IN)
- 14 days ago
- Logansport, IN (20 miles from Macy, IN)
- 14 days ago
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #1952, located at: 411 Mall Road Logansport IN, 46947. This position is essential to the...
Teller (Client Services Representative), Warsaw East Banking Center, Warsaw, IN
- Warsaw, IN (20 miles from Macy, IN)
- 16 days ago
- Warsaw, IN (20 miles from Macy, IN)
- 16 days ago
POSITION SUMMARY Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL...
Store Customer Service Specialist
- Logansport, IN (20 miles from Macy, IN)
- 16 days ago
- Logansport, IN (20 miles from Macy, IN)
- 16 days ago
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #1952, located at: 411 Mall Road Logansport IN, 46947. This position is essential to the...
Customer Service Representative
- Warsaw, IN (20 miles from Macy, IN)
- 17 days ago
- Warsaw, IN (20 miles from Macy, IN)
- 17 days ago
Store 4702453: 1695 W Lake St, Warsaw, Indiana 46580 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Wabash, IN (18 miles from Macy, IN)
- 24 days ago
- Wabash, IN (18 miles from Macy, IN)
- 24 days ago
Who We Are and What We Do: At Corteva Agriscience, you will help us grow what is next! No matter what your role, you will be part of a team that is building the future of agriculture - solving the...
Customer Service - Front End Manager
- Warsaw, IN (20 miles from Macy, IN)
- 26 days ago
- Warsaw, IN (20 miles from Macy, IN)
- 26 days ago
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
Pharmacy Customer Service Associate
- Warsaw, IN (20 miles from Macy, IN)
- 30+ days ago
- Warsaw, IN (20 miles from Macy, IN)
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Logansport, IN (20 miles from Macy, IN)
- 30+ days ago
- Logansport, IN (20 miles from Macy, IN)
- 30+ days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Demographic Data for Macy, IN
Moving to Macy, IN? Find some basic demographic data about Macy, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Macy, IN
Highest Education Level
Customer Service Representatives in Macy, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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