Customer Service Representative Jobs in Lucerne, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller (Client Services Representative) FLOAT, Community Region, Winamac, IN
- Winamac, IN (18 miles from Lucerne, IN)
- 8 days ago
- Winamac, IN (18 miles from Lucerne, IN)
- 8 days ago
POSITION SUMMARY Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL...
- Monticello, IN (20 miles from Lucerne, IN)
- 9 days ago
- Monticello, IN (20 miles from Lucerne, IN)
- 9 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Store Customer Service Specialist
- Logansport, IN (9 miles from Lucerne, IN)
- 14 days ago
- Logansport, IN (9 miles from Lucerne, IN)
- 14 days ago
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #1952, located at: 411 Mall Road Logansport IN, 46947. This position is essential to the...
Store Customer Service Specialist
- Logansport, IN (9 miles from Lucerne, IN)
- 16 days ago
- Logansport, IN (9 miles from Lucerne, IN)
- 16 days ago
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #1952, located at: 411 Mall Road Logansport IN, 46947. This position is essential to the...
Retail Customer Service Cashier
- Culver, IN (23 miles from Lucerne, IN)
- 20 days ago
- Culver, IN (23 miles from Lucerne, IN)
- 20 days ago
Req ID: 458856 Address: 2952 Gary Drive Plymouth, IN, 46563 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Logansport, IN (9 miles from Lucerne, IN)
- 30+ days ago
- Logansport, IN (9 miles from Lucerne, IN)
- 30+ days ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Associate - Winamac
- Winamac, IN (18 miles from Lucerne, IN)
- 45+ days ago
- Winamac, IN (18 miles from Lucerne, IN)
- 45+ days ago
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
Customer Service Representative
- Delphi, IN (24 miles from Lucerne, IN)
- 90+ days ago
- Delphi, IN (24 miles from Lucerne, IN)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Lucerne, IN
Moving to Lucerne, IN? Find some basic demographic data about Lucerne, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lucerne, IN
Highest Education Level
Customer Service Representatives in Lucerne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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