Customer Service Representative Jobs in Lapel, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Arcadia, IN (12 miles from Lapel, IN)
- 21 days ago
- Arcadia, IN (12 miles from Lapel, IN)
- 21 days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Sales Consultant - Customer Service
- Carmel, IN (19 miles from Lapel, IN)
- 30+ days ago
- Carmel, IN (19 miles from Lapel, IN)
- 30+ days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Full or Part Time Customer Service Team Member 35
- Zionsville, IN (24 miles from Lapel, IN)
- 30+ days ago
- Zionsville, IN (24 miles from Lapel, IN)
- 30+ days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35
- Zionsville, IN (24 miles from Lapel, IN)
- 30+ days ago
- Zionsville, IN (24 miles from Lapel, IN)
- 30+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
Full or Part Time Customer Service Team Member 14
- Indianapolis, IN (24 miles from Lapel, IN)
- 7 hours ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 7 hours ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN (24 miles from Lapel, IN)
- 26 days ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 26 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual Customer Service Representative - Indianapolis
- Indianapolis, IN (24 miles from Lapel, IN)
- 27 days ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 27 days ago
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN (24 miles from Lapel, IN)
- 30+ days ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 30+ days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN (24 miles from Lapel, IN)
- 27 days ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 27 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Customer Service Representative - Indianapolis
- Indianapolis, IN (24 miles from Lapel, IN)
- 27 days ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 27 days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 12
- Indianapolis, IN (24 miles from Lapel, IN)
- 1 hour ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 1 hour ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
Full or Part-Time Customer Service Team Member 15
- Carmel, IN (19 miles from Lapel, IN)
- 2 hours ago
- Carmel, IN (19 miles from Lapel, IN)
- 2 hours ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Full or Part Time Customer Service Team Member 50
- Fishers, IN (9 miles from Lapel, IN)
- 2 hours ago
- Fishers, IN (9 miles from Lapel, IN)
- 2 hours ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Full or Part-Time Customer Service Team Member 21
- Indianapolis, IN (24 miles from Lapel, IN)
- 2 hours ago
- Indianapolis, IN (24 miles from Lapel, IN)
- 2 hours ago
We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row! Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award...
Full or Part-Time Customer Service Team Member 49
- Westfield, IN (17 miles from Lapel, IN)
- 2 hours ago
- Westfield, IN (17 miles from Lapel, IN)
- 2 hours ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Demographic Data for Lapel, IN
Moving to Lapel, IN? Find some basic demographic data about Lapel, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lapel, IN
Highest Education Level
Customer Service Representatives in Lapel, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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