Customer Service Representative Jobs in Lake Station, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (10 miles from Lake Station, IN)
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (10 miles from Lake Station, IN)
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Account Representative
- Merrillville, IN (6 miles from Lake Station, IN)
- 2 hours ago
- Merrillville, IN (6 miles from Lake Station, IN)
- 2 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Valparaiso, IN (16 miles from Lake Station, IN)
- 6 hours ago
- Valparaiso, IN (16 miles from Lake Station, IN)
- 6 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Merrillville, IN (6 miles from Lake Station, IN)
- 1 day ago
- Merrillville, IN (6 miles from Lake Station, IN)
- 1 day ago
... Louisiana, Merrillville, Indiana 46410 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Pharmacy Customer Service Associate
- Griffith, IN (8 miles from Lake Station, IN)
- 1 day ago
- Griffith, IN (8 miles from Lake Station, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Evergreen Park, IL (24 miles from Lake Station, IN)
- 1 day ago
- Evergreen Park, IL (24 miles from Lake Station, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Associate - Temporary
- Calumet City, IL (15 miles from Lake Station, IN)
- 1 day ago
- Calumet City, IL (15 miles from Lake Station, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02624) 1494 N Main St
- Crown Point, IN (12 miles from Lake Station, IN)
- 2 days ago
- Crown Point, IN (12 miles from Lake Station, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02625) 1707 LaPorte Ave
- Valparaiso, IN (16 miles from Lake Station, IN)
- 2 days ago
- Valparaiso, IN (16 miles from Lake Station, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02619) 560 Indiana Boundary Road
- Chesterton, IN (12 miles from Lake Station, IN)
- 2 days ago
- Chesterton, IN (12 miles from Lake Station, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service - Donor Support Technician
- Michigan City, IN (21 miles from Lake Station, IN)
- 4 days ago
- Michigan City, IN (21 miles from Lake Station, IN)
- 4 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Store Customer Service Specialist
- Merrillville, IN (6 miles from Lake Station, IN)
- 4 days ago
- Merrillville, IN (6 miles from Lake Station, IN)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Calumet Park, IL (21 miles from Lake Station, IN)
- 4 days ago
- Calumet Park, IL (21 miles from Lake Station, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- Hobart, IN (4 miles from Lake Station, IN)
- 5 days ago
- Hobart, IN (4 miles from Lake Station, IN)
- 5 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
- Valparaiso, IN (16 miles from Lake Station, IN)
- 6 days ago
- Valparaiso, IN (16 miles from Lake Station, IN)
- 6 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Demographic Data for Lake Station, IN
Moving to Lake Station, IN? Find some basic demographic data about Lake Station, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lake Station, IN
Highest Education Level
Customer Service Representatives in Lake Station, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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