Customer Service Representative Jobs in Lafayette, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Team Member - Weekdays Needed
- Crew Carwash
- Lafayette, IN
- 4 days ago
- Lafayette, IN
- 4 days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part Time- OnBoard
- West Lafayette, IN (5 miles from Lafayette, IN)
- 3 days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 3 days ago
Customer Support Specialist I Function: Customer Experience Reports to: Director, Customer Support Reviewed: 05.2026 Location: Based our Eastern or Central Time Zones in the United States Position...
RemoteReady To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In PersonCustomer Service Associate - Lunch/Afternoon Shift
- Raising Cane's
- West Lafayette, IN (5 miles from Lafayette, IN)
- 7 days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 7 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- West Lafayette, IN (5 miles from Lafayette, IN)
- 12 days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 12 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- DollarTree
- Frankfort, IN (23 miles from Lafayette, IN)
- 13 days ago
- Frankfort, IN (23 miles from Lafayette, IN)
- 13 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In PersonCustomer Service Representative West Lafayette, IN
- Maximus
- West Lafayette, IN (5 miles from Lafayette, IN)
- 15 days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 15 days ago
. - Facilitates the fulfillment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathy. - Communicates with applicants/...
In PersonCustomer Service Representative
- Allison Transmission
- Lafayette, IN
- 21 days ago
- Lafayette, IN
- 21 days ago
JOIN THE TEAM THATS POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What...
In PersonCustomer Service Representative, Mornings
- Circle K
- Lafayette, IN
- 27 days ago
- Lafayette, IN
- 27 days ago
Store 4702409: 3603 Cougill Lane, Lafayette, Indiana 47909 Shift Availability Days - Days Time Type Customer Service Representative We want you to join our team as a Customer Service Representative....
In PersonCustomer Service Representative, Overnights
- Circle K
- Lafayette, IN
- 27 days ago
- Lafayette, IN
- 27 days ago
Store 4702261: 4250 South St, Lafayette, Indiana 47905 Shift Availability Overnight Time Type Customer Service Representative We want you to join our team as a Customer Service Representative....
In PersonWhat Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In Person- KFC
- West Lafayette, IN (5 miles from Lafayette, IN)
- 30+ days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 30+ days ago
Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have...
In Person- BB&T Comporation
- West Lafayette, IN (5 miles from Lafayette, IN)
- 45+ days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 45+ days ago
Customer service is the direct support and assistance provided to customers before, during, and after a purchase to ensure satisfaction and build loyalty. It involves resolving complaints,...
In PersonAt Landis+Gyr, we don't just manage energywe lead the transformation toward a smarter and more sustainable energy future. With a net revenue of USD 1.73 billion in FY 2024, and a presence in over...
In PersonDemographic Data for Lafayette, IN
Moving to Lafayette, IN? Find some basic demographic data about Lafayette, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lafayette, IN
Highest Education Level
Customer Service Representatives in Lafayette, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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