Customer Service Representative Jobs in Kokomo, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Patient Registration
- R1 RCM
- Kokomo, IN
- 12 hours ago
- Kokomo, IN
- 12 hours ago
As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonFull or Part Time Customer Service Team Member 25
- Crew Carwash
- Kokomo, IN
- 8 days ago
- Kokomo, IN
- 8 days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- DollarTree
- Frankfort, IN (20 miles from Kokomo, IN)
- 13 days ago
- Frankfort, IN (20 miles from Kokomo, IN)
- 13 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In PersonThis employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonCustomer Service Associate - Weekend Availability
- Raising Cane's
- Kokomo, IN
- 22 days ago
- Kokomo, IN
- 22 days ago
Starting hiring pay at: $ 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- Home Depot
- Logansport, IN (18 miles from Kokomo, IN)
- 30+ days ago
- Logansport, IN (18 miles from Kokomo, IN)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In Person- KFC
- Logansport, IN (18 miles from Kokomo, IN)
- 30+ days ago
- Logansport, IN (18 miles from Kokomo, IN)
- 30+ days ago
Now Hiring: Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have...
In PersonCustomer Service Rep(02630) 2816 S Washington St.
- Domino's Pizza
- Kokomo, IN
- 90+ days ago
- Kokomo, IN
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonCustomer Service Associate - Logansport
- Indiana Farm Bureau
- Logansport, IN (18 miles from Kokomo, IN)
- 90+ days ago
- Logansport, IN (18 miles from Kokomo, IN)
- 90+ days ago
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
In PersonPart Time Patient Customer Service Representative
- R1 RCM
- Elwood, IN (24 miles from Kokomo, IN)
- 90+ days ago
- Elwood, IN (24 miles from Kokomo, IN)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
In Person Part TimeCustomer Service Rep(02656) - 7586 W SR 28
- Domino's Pizza
- Elwood, IN (24 miles from Kokomo, IN)
- 90+ days ago
- Elwood, IN (24 miles from Kokomo, IN)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonDemographic Data for Kokomo, IN
Moving to Kokomo, IN? Find some basic demographic data about Kokomo, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kokomo, IN
Highest Education Level
Customer Service Representatives in Kokomo, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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