Customer Service Representative Jobs in Indianapolis, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Indianapolis, IN
- 90+ days ago
- Indianapolis, IN
- 90+ days ago
Your Opportunity: Customer Service Representative CheckSmart Indianapolis, IN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonFull or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68
- Crew Carwash
- Whitestown, IN (21 miles from Indianapolis, IN)
- 30+ days ago
- Whitestown, IN (21 miles from Indianapolis, IN)
- 30+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeFull or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24
- Crew Carwash
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeFull or Part-Time Daytime Customer Service Team Member (Monday-Friday) 22
- Crew Carwash
- Plainfield, IN (17 miles from Indianapolis, IN)
- 6 days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 6 days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeFull or Part-Time Daytime Customer Service Team Member 45
- Crew Carwash
- Avon, IN (15 miles from Indianapolis, IN)
- 8 days ago
- Avon, IN (15 miles from Indianapolis, IN)
- 8 days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeCustomer Service Agent - Ticket Counter
- State of Indiana
- Indianapolis, IN
- 1 hour ago
- Indianapolis, IN
- 1 hour ago
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
In PersonFull or Part-Time Customer Service Team Member 29
- Crew Carwash
- Carmel, IN (14 miles from Indianapolis, IN)
- 2 hours ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 2 hours ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
In Person- Neovia Logistics Services, LLC
- Greenfield, IN (17 miles from Indianapolis, IN)
- 6 hours ago
- Greenfield, IN (17 miles from Indianapolis, IN)
- 6 hours ago
JOB SUMMARY To function as the primary contact of customers/ dealers through close coordination with relevant Neovia departments and other entities in order to ensure desired results are delivered...
In PersonClient Service Rep - 2nd Shift
- Neovia Logistics Services, LLC
- Greenfield, IN (17 miles from Indianapolis, IN)
- 6 hours ago
- Greenfield, IN (17 miles from Indianapolis, IN)
- 6 hours ago
JOB SUMMARY To function as the primary contact of customers/ dealers through close coordination with relevant Neovia departments and other entities in order to ensure desired results are delivered...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Beech Grove, IN (4 miles from Indianapolis, IN)
- 6 hours ago
- Beech Grove, IN (4 miles from Indianapolis, IN)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonPatient Customer Service Representative Team Lead
- R1 RCM
- Indianapolis, IN
- 18 hours ago
- Indianapolis, IN
- 18 hours ago
As a Patient Access Lead Customer Service Representative, youll play a key role in supporting both patient experience and team performance....
In PersonRepresentative, Customer Service
- SpartanNash
- Indianapolis, IN
- 18 hours ago
- Indianapolis, IN
- 18 hours ago
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...
In Person- Mohawk Industries Inc.
- Fishers, IN (15 miles from Indianapolis, IN)
- 20 hours ago
- Fishers, IN (15 miles from Indianapolis, IN)
- 20 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM!...
In PersonCustomer Service Rep (ID #512017)
- Partners Personnel Management
- Plainfield, IN (17 miles from Indianapolis, IN)
- 1 day ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 1 day ago
Partners Personnel is excited to invite a dedicated and enthusiastic Customer Service Representative to join our team in Plainfield, IN....
In PersonCustomer Service Representative I
- Indiana University Health Bloomington Hospital
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a...
In PersonDemographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Indianapolis, IN
Highest Education Level
Customer Service Representatives in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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