Customer Service Representative Jobs in Indianapolis, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Indianapolis, IN
- 6 days ago
- Liberty Mutual Insurance
- Indianapolis, IN
- 6 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote WorkFull or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68
- Whitestown, IN (21 miles from Indianapolis, IN)
- 45+ days ago
- Whitestown, IN (21 miles from Indianapolis, IN)
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...
Full or Part-Time Customer Service Team Member 29
- Carmel, IN (14 miles from Indianapolis, IN)
- 30+ days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 30+ days ago
Full or Part-Time Customer Service Team Member 29 1250 S Rangeline Rd, Carmel, IN 46032, USA Req #11 Sunday, February 23, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 11 hours ago
- Brownsburg, IN (15 miles from Indianapolis, IN)
- 11 hours ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...
Full or Part-Time Customer Service Team Member 52
- Greenwood, IN (12 miles from Indianapolis, IN)
- 16 days ago
- Greenwood, IN (12 miles from Indianapolis, IN)
- 16 days ago
Full or Part-Time Customer Service Team Member 52 1151 S Park Dr, Greenwood, IN 46143, USA Req #70 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 13 days ago
- Indianapolis, IN
- 13 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 13 days ago
- Indianapolis, IN
- 13 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
324845 - Customer Service Representative II
- Indianapolis, IN
- moments ago
- Indianapolis, IN
- moments ago
Job Description Overview Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient needs and organizational guidelines. Coordinates...
Customer Service Representative
- Whiteland, IN (14 miles from Indianapolis, IN)
- 1 hour ago
- Whiteland, IN (14 miles from Indianapolis, IN)
- 1 hour ago
DHL Supply Chain is Hiring!? At DHL, you will play a part in one of the world's most essential industries. As the world's leading contract?logistics?provider, we believe in doing the right thing,...
This role provides guidance and advice to less experienced Customer Service Representatives....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
BMV Intermittant Customer Service Representative
- Indianapolis, IN
- 11 hours ago
- Indianapolis, IN
- 11 hours ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...
Call Center Representative (Customer Support)
- Indianapolis, IN
- 20 hours ago
- Indianapolis, IN
- 20 hours ago
Start working the way you've imagined Volt is immediately hiring for a Call Center Representative in San Antonio, TX. As a Call Center Representative (Customer Support) you will: Provide...
resolution....
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Indianapolis, IN
Highest Education Level
Customer Service Representatives in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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