Customer Service Representative Jobs in Hope, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Full or Part-Time Customer Service Team Member 40

  • Columbus, IN (16 miles from Hope, IN)
  • 3 hours ago
  • Columbus, IN (16 miles from Hope, IN)
  • 3 hours ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Customer Service Rep(02519) - 2020 N Lincoln St

  • Greensburg, IN (14 miles from Hope, IN)
  • 2 days ago
  • Greensburg, IN (14 miles from Hope, IN)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Pharmacy Customer Service Associate

  • Columbus, IN (16 miles from Hope, IN)
  • 4 days ago
  • Columbus, IN (16 miles from Hope, IN)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Columbus

  • Columbus, IN (16 miles from Hope, IN)
  • 6 days ago
  • Columbus, IN (16 miles from Hope, IN)
  • 6 days ago

+ Takes incoming phone calls and answers customer questions. + Handles any walk-in customers. + Collects payments. + Makes policy changes. + Assists with claims paperwork that is requested by the...

7/1 Customer Service Hiring Event

  • Nebraska, IN (21 miles from Hope, IN)
  • 6 days ago
  • Nebraska, IN (21 miles from Hope, IN)
  • 6 days ago

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

Customer Service Technician

  • Franklin, IN (20 miles from Hope, IN)
  • 10 days ago
  • Franklin, IN (20 miles from Hope, IN)
  • 10 days ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Customer Service Representative

  • Shelbyville, IN (16 miles from Hope, IN)
  • 10 days ago
  • Shelbyville, IN (16 miles from Hope, IN)
  • 10 days ago

Company Description Job Description The primary responsibility of the Customer Service Representative is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...

Customer Service Consultant

  • Edinburgh, IN (11 miles from Hope, IN)
  • 15 days ago
  • Edinburgh, IN (11 miles from Hope, IN)
  • 15 days ago

Customer Service Consultant Location: Edinburgh - United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Finance, Banking & Insurance Jobs Advertiser: Royal London Group Job ID:...

Retail Customer Service Cashier

  • Saint Paul, IN (10 miles from Hope, IN)
  • 22 days ago
  • Saint Paul, IN (10 miles from Hope, IN)
  • 22 days ago

Req ID: 459022 Address: 7880 N. Old US Hwy 421 St. Paul, IN, 47272 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Representative

  • Edinburgh, IN (11 miles from Hope, IN)
  • 30+ days ago
  • Edinburgh, IN (11 miles from Hope, IN)
  • 30+ days ago

Store 4700066: 200 W Main Cross St, Edinburgh, Indiana 46124 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Afternoons

  • Franklin, IN (20 miles from Hope, IN)
  • 30+ days ago
  • Franklin, IN (20 miles from Hope, IN)
  • 30+ days ago

Store 4700121: 2105 E King St, Franklin, Indiana 46131 Availability - Shift/Days Full time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Retail Customer Service Associate

  • Columbus, IN (16 miles from Hope, IN)
  • 45+ days ago
  • Columbus, IN (16 miles from Hope, IN)
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative - Patient Registration

  • North Vernon, IN (20 miles from Hope, IN)
  • 60+ days ago
  • North Vernon, IN (20 miles from Hope, IN)
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Account Representative

  • Columbus, IN (16 miles from Hope, IN)
  • 90+ days ago
  • Columbus, IN (16 miles from Hope, IN)
  • 90+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Client First Customer Advocate, First Financial Bank

  • Greensburg, IN (14 miles from Hope, IN)
  • 90+ days ago
  • Greensburg, IN (14 miles from Hope, IN)
  • 90+ days ago

The Opportunity As a Client First Center team member, you will engage with customers through various support channels, which may include incoming phone calls, emails, social media, and/or online...

Remote Work

Demographic Data for Hope, IN

Moving to Hope, IN? Find some basic demographic data about Hope, IN below.


Local
National
4,343
66
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hope, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hope, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hope, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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