Customer Service Representative Jobs in Grovertown, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- La Porte, IN (21 miles from Grovertown, IN)
- 2 days ago
- La Porte, IN (21 miles from Grovertown, IN)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- La Porte, IN (21 miles from Grovertown, IN)
- 4 days ago
- La Porte, IN (21 miles from Grovertown, IN)
- 4 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Teller (Client Services Representative) FLOAT, Community Region, Winamac, IN
- Winamac, IN (22 miles from Grovertown, IN)
- 8 days ago
- Winamac, IN (22 miles from Grovertown, IN)
- 8 days ago
POSITION SUMMARY Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL...
Personal Banker I (Client Service Associate I), Bremen Banking Center, Bremen, IN
- Bremen, IN (20 miles from Grovertown, IN)
- 8 days ago
- Bremen, IN (20 miles from Grovertown, IN)
- 8 days ago
POSITION SUMMARY To proactively service clients so that the banking center meets stated objectives in service, sales, and operations. ESSENTIAL REQUIREMENTS Greets clients as they enter the...
Customer Service Representative
- Plymouth, IN (11 miles from Grovertown, IN)
- 18 days ago
- Plymouth, IN (11 miles from Grovertown, IN)
- 18 days ago
Title: Customer Service Representative Shift: Days Pay: $47K-$58K Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the...
Req ID: 458856 Address: 2952 Gary Drive Plymouth, IN, 46563 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Member Service Representative (Part-Time) - Camp Zama/NAF Atsugi
- Plymouth, IN (11 miles from Grovertown, IN)
- 30+ days ago
- Plymouth, IN (11 miles from Grovertown, IN)
- 30+ days ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Customer Service Associate - Winamac
- Winamac, IN (22 miles from Grovertown, IN)
- 45+ days ago
- Winamac, IN (22 miles from Grovertown, IN)
- 45+ days ago
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
Customer Service Rep(09672) 325 J St
- La Porte, IN (21 miles from Grovertown, IN)
- 90+ days ago
- La Porte, IN (21 miles from Grovertown, IN)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Grovertown, IN
Moving to Grovertown, IN? Find some basic demographic data about Grovertown, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grovertown, IN
Highest Education Level
Customer Service Representatives in Grovertown, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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