Customer Service Representative Jobs in Gary, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (6 miles from Gary, IN)
- 8 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (6 miles from Gary, IN)
- 8 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Veterinary Client Service Representative
- Bevlab Animal Hospital
- Blue Island, IL (17 miles from Gary, IN)
- 9 days ago
- Bevlab Animal Hospital
- Blue Island, IL (17 miles from Gary, IN)
- 9 days ago
Looking for a job that’s more than just a paycheck? We’re all about making a positive impact—on pets, their humans, and the community. We’re searching for a Veterinary Client Services...
Part-Time Customer Service Team Member 51
- Valparaiso, IN (20 miles from Gary, IN)
- 21 days ago
- Valparaiso, IN (20 miles from Gary, IN)
- 21 days ago
Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best...
Full or Part-Time Customer Service Team Member 53
- Saint John, IN (11 miles from Gary, IN)
- 30+ days ago
- Saint John, IN (11 miles from Gary, IN)
- 30+ days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Insurance Sales Agent - Customer Service
- Blue Island, IL (17 miles from Gary, IN)
- 7 hours ago
- Blue Island, IL (17 miles from Gary, IN)
- 7 hours ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Care Specialist I (Manheim)
- Matteson, IL (21 miles from Gary, IN)
- 9 hours ago
- Matteson, IL (21 miles from Gary, IN)
- 9 hours ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work...
Remote WorkCustomer Service Associate - Temporary
- Crown Point, IN (13 miles from Gary, IN)
- 9 hours ago
- Crown Point, IN (13 miles from Gary, IN)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Merrillville, IN (7 miles from Gary, IN)
- 19 hours ago
- Merrillville, IN (7 miles from Gary, IN)
- 19 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Country Club Hills, IL (19 miles from Gary, IN)
- 20 hours ago
- Country Club Hills, IL (19 miles from Gary, IN)
- 20 hours ago
About Martec: Martec is a rapidly growing company that has over 60 years in the transportation industry and is the largest and most experienced single-source for intermodal and semi-trailer repair...
- Saint John, IN (11 miles from Gary, IN)
- 20 hours ago
- Saint John, IN (11 miles from Gary, IN)
- 20 hours ago
Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services Terms and conditions apply, and benefits may differ depending on location....
Customer Service - Self Storage Manager
- Burbank, IL (24 miles from Gary, IN)
- 1 day ago
- Burbank, IL (24 miles from Gary, IN)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Automotive Customer Service Advisor
- Chicago Ridge, IL (23 miles from Gary, IN)
- 1 day ago
- Chicago Ridge, IL (23 miles from Gary, IN)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Riverdale, IL (14 miles from Gary, IN)
- 2 days ago
- Riverdale, IL (14 miles from Gary, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Cedar Lake, IN (16 miles from Gary, IN)
- 2 days ago
- Cedar Lake, IN (16 miles from Gary, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Calumet Park, IL (17 miles from Gary, IN)
- 2 days ago
- Calumet Park, IL (17 miles from Gary, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Gary, IN
Moving to Gary, IN? Find some basic demographic data about Gary, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gary, IN
Highest Education Level
Customer Service Representatives in Gary, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Energetic
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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