Customer Service Representative Jobs in Gary, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (6 miles from Gary, IN)
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (6 miles from Gary, IN)
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (20 miles from Gary, IN)
- 1 day ago
- Valparaiso, IN (20 miles from Gary, IN)
- 1 day ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Thursday, April 24, 2025 Full-Time or Part-Time Day Team Member At...
Bilingual Customer Service Specialist (Spanish)
- Oak Forest, IL (21 miles from Gary, IN)
- 1 hour ago
- Oak Forest, IL (21 miles from Gary, IN)
- 1 hour ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Associate - Temporary
- Lake Station, IN (4 miles from Gary, IN)
- 2 hours ago
- Lake Station, IN (4 miles from Gary, IN)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Homewood, IL (17 miles from Gary, IN)
- 2 hours ago
- Homewood, IL (17 miles from Gary, IN)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Hammond, IN (8 miles from Gary, IN)
- 22 hours ago
- Hammond, IN (8 miles from Gary, IN)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Merrionett pk, IL (20 miles from Gary, IN)
- 1 day ago
- Merrionett pk, IL (20 miles from Gary, IN)
- 1 day ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Service Representative
- Blue Island, IL (17 miles from Gary, IN)
- 3 days ago
- Blue Island, IL (17 miles from Gary, IN)
- 3 days ago
at UFP Industries, Inc. in Blue Island, Illinois, United States Job Description Job Summary The Customer Service Representative is responsible for developing and maintaining positive account relationships...
Pharmacy Customer Service Associate
- Portage, IN (8 miles from Gary, IN)
- 4 days ago
- Portage, IN (8 miles from Gary, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Alsip, IL (20 miles from Gary, IN)
- 4 days ago
- Alsip, IL (20 miles from Gary, IN)
- 4 days ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Rep(02646) 841 Main St
- Munster, IN (8 miles from Gary, IN)
- 4 days ago
- Munster, IN (8 miles from Gary, IN)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02994) 13850 Brainard Ave
- Burnham, IL (12 miles from Gary, IN)
- 4 days ago
- Burnham, IL (12 miles from Gary, IN)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Delivery Advocate
- University Park, IL (20 miles from Gary, IN)
- 5 days ago
- University Park, IL (20 miles from Gary, IN)
- 5 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
- Burbank, IL (24 miles from Gary, IN)
- 6 days ago
- Burbank, IL (24 miles from Gary, IN)
- 6 days ago
At Tony's Fresh Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people...
Customer Service Representative/Teller
- Oak Forest, IL (21 miles from Gary, IN)
- 7 days ago
- Oak Forest, IL (21 miles from Gary, IN)
- 7 days ago
Seeking a Part-Time or Full-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....
Demographic Data for Gary, IN
Moving to Gary, IN? Find some basic demographic data about Gary, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gary, IN
Highest Education Level
Customer Service Representatives in Gary, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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