Customer Service Representative Jobs in Frankfort, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Customer Service Team Member
- Lafayette, IN (23 miles from Frankfort, IN)
- 30+ days ago
- Lafayette, IN (23 miles from Frankfort, IN)
- 30+ days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Customer Service Representative
- Kokomo, IN (20 miles from Frankfort, IN)
- 16 hours ago
- Kokomo, IN (20 miles from Frankfort, IN)
- 16 hours ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Medical Equipment Driver & Customer Service
- Kokomo, IN (20 miles from Frankfort, IN)
- 16 hours ago
- Kokomo, IN (20 miles from Frankfort, IN)
- 16 hours ago
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Customer Service Representative
- Tipton, IN (22 miles from Frankfort, IN)
- 1 day ago
- Tipton, IN (22 miles from Frankfort, IN)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Kokomo, IN (20 miles from Frankfort, IN)
- 2 days ago
- Kokomo, IN (20 miles from Frankfort, IN)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Lafayette, IN (23 miles from Frankfort, IN)
- 2 days ago
- Lafayette, IN (23 miles from Frankfort, IN)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Pharmacy Customer Service Associate
- Lebanon, IN (19 miles from Frankfort, IN)
- 3 days ago
- Lebanon, IN (19 miles from Frankfort, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Production Coordinator - Customer Service Rep
- Lafayette, IN (23 miles from Frankfort, IN)
- 6 days ago
- Lafayette, IN (23 miles from Frankfort, IN)
- 6 days ago
Do you like talking to people, solving problems, and working with a close-knit team? That's exactly what you can expect when you join Coors Remodeling Inc. as a full- or part-time Production...
- Kokomo, IN (20 miles from Frankfort, IN)
- 9 days ago
- Kokomo, IN (20 miles from Frankfort, IN)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full or Part Time Customer Service Team Member 26
- Lafayette, IN (23 miles from Frankfort, IN)
- 14 days ago
- Lafayette, IN (23 miles from Frankfort, IN)
- 14 days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Customer Service Representative
- Tipton, IN (22 miles from Frankfort, IN)
- 15 days ago
- Tipton, IN (22 miles from Frankfort, IN)
- 15 days ago
Store 2747516: 236 East Jefferson Street, Tipton, Indiana 46072 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Lafayette, IN (23 miles from Frankfort, IN)
- 16 days ago
- Lafayette, IN (23 miles from Frankfort, IN)
- 16 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Care Specialist I (NextGear Capital)
- Whitestown, IN (21 miles from Frankfort, IN)
- 20 days ago
- Whitestown, IN (21 miles from Frankfort, IN)
- 20 days ago
NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! This is a Hybrid Call Center position. The schedule for this...
Part Time Customer Care Specialist I (NextGear Capital)
- Sheridan, IN (17 miles from Frankfort, IN)
- 20 days ago
- Sheridan, IN (17 miles from Frankfort, IN)
- 20 days ago
NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! This is a Part Time Hybrid Call Center position. Hours of...
Customer Service Sales Representative
- Lebanon, IN (19 miles from Frankfort, IN)
- 23 days ago
- Lebanon, IN (19 miles from Frankfort, IN)
- 23 days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Demographic Data for Frankfort, IN
Moving to Frankfort, IN? Find some basic demographic data about Frankfort, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Frankfort, IN
Highest Education Level
Customer Service Representatives in Frankfort, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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