Customer Service Representative Jobs in Fountain City, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 54 Jobs

Customer Service Representative

  • Dayton, OH (18 miles from Fountain City, IN)
  • 7 hours ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 7 hours ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Customer Service Rep(02684) - 515 Wagner Ave

  • Greenville, OH (15 miles from Fountain City, IN)
  • 10 hours ago
  • Greenville, OH (15 miles from Fountain City, IN)
  • 10 hours ago

Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....

Part-Time Customer Service Associate

  • Dayton, OH (18 miles from Fountain City, IN)
  • 1 day ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 1 day ago

CAN WORK UP TO 29 HOURS PER WEEKDo you deliver exceptional customer service? Do you enjoy problem solving, critical thinking, and working on a team? If so, then we have an opportunity in our...

Customer Service Representative/Inside Sales Representative, Level 3

  • Dayton, OH (18 miles from Fountain City, IN)
  • 2 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 2 days ago

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR...

Pharmacy Customer Service Associate

  • Dayton, OH (18 miles from Fountain City, IN)
  • 2 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Care Specialist I - TriCare

  • Dayton, OH (18 miles from Fountain City, IN)
  • 3 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 3 days ago

The Customer Care Specialist I assists members/beneficiaries or providers with routine service inquiries. Essential Functions: Resolve member or provider routine service inquiries; examples...

Customer Service Rep

  • Dayton, OH (18 miles from Fountain City, IN)
  • 3 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 3 days ago

un Customer Service Rep (Northridge) A Plus Expediting 2947 Boulder Ave near Webster compensation: Start 15-16 per hour employment type: experience level: entry level job title: CSR\DISPATCHER Job...

Customer Service Representative

  • Dayton, OH (18 miles from Fountain City, IN)
  • 3 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 3 days ago

That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....

Customer Service Representative

  • Dayton, OH (18 miles from Fountain City, IN)
  • 4 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 4 days ago

General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers...

Customer Support Specialist

  • Dayton, OH (18 miles from Fountain City, IN)
  • 5 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 5 days ago

Requisition Number:** 204490 **Job Description** Cintas is seeking a Customer Support Specialist to identify and drive the execution of customer requirements and critical projects while supporting...

Customer Service Representative

  • Richmond, IN (8 miles from Fountain City, IN)
  • 6 days ago
  • Richmond, IN (8 miles from Fountain City, IN)
  • 6 days ago

Job Summary: Belden's Customer Service Representative supports the sales goals of the company by developing and maintaining a highly skilled level of product knowledge, sales policies, familiarity of...

Veterinary Client Service Representative

  • Dayton, OH (18 miles from Fountain City, IN)
  • 6 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 6 days ago

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...

Customer Service Representative (Hybrid)

  • Dayton, OH (18 miles from Fountain City, IN)
  • 9 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 9 days ago

Your Opportunity: Taylor Communications, a Taylor Corporation company, is seeking a Customer Service Representative (CSR) to join the team in Dayton, OH to establish and maintain relationships with...

Customer Service Representative

  • Dayton, OH (18 miles from Fountain City, IN)
  • 10 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 10 days ago

A DAY IN THE LIFE OF A CALL CENTER REPRESENATATIVE What I Do As A Customer Experience Specialist ( The Customer Service Representative provides excellent customer service by answering phones, scheduling...

Customer Service Representative - Cosmetics

  • Dayton, OH (18 miles from Fountain City, IN)
  • 10 days ago
  • Dayton, OH (18 miles from Fountain City, IN)
  • 10 days ago

The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...

Demographic Data for Fountain City, IN

Moving to Fountain City, IN? Find some basic demographic data about Fountain City, IN below.


Local
National
2,191
23
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fountain City, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fountain City, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fountain City, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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