Customer Service Representative Jobs in Fort Wayne, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Butler, IN (23 miles from Fort Wayne, IN)
- 1 day ago
- Butler, IN (23 miles from Fort Wayne, IN)
- 1 day ago
Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...
Remote WorkCustomer Service Representative
- Butler, IN (23 miles from Fort Wayne, IN)
- 1 day ago
- Butler, IN (23 miles from Fort Wayne, IN)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkPlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
BMV Intermittent Customer Service Representative
- Fort Wayne, IN
- 3 days ago
- Fort Wayne, IN
- 3 days ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Customer Service Associate - Ft Wayne Indiana Farm Bureau Insurance - 3.6 Fort Wayne, IN Job Details Full-time Estimated: $37.5K - $50.4K a year 2 days ago Benefits 401(k) matching Qualifications...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Specialist (Hybrid Work Schedule)
- Fort Wayne, IN
- 7 days ago
- Fort Wayne, IN
- 7 days ago
Position at Parts Town See What Were All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First,...
This is an onsite role hours will vary from 8a-6p. Preferred qualifications: Claims experience, knowledge of how claims are processed and the terminology Job Summary The Clerk provides...
WalkerHughes Insurance is seeking an experienced Customer Service Agent to join our Commercial Lines team in our Fort Wayne, IN office. This individual will be responsible for working with clients...
Customer Service Rep (Remote Near Jacksonville, Florida)
- Fort Wayne, IN
- 7 days ago
- Fort Wayne, IN
- 7 days ago
Customer Service Rep (Remote Near Jacksonville, Florida) Maximus Today Description & Requirements Maximus is currently seeking Customer Service Representatives to support the Department of Education...
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
Retail Loss Prevention Customer Service Associate I
- Fort Wayne, IN
- 11 days ago
- Fort Wayne, IN
- 11 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service/Sales Associate - Full Time - Hiring Immediately
- Fort Wayne, IN
- 11 days ago
- Fort Wayne, IN
- 11 days ago
Customer Service/Sales Associate - Full Time - Hiring Immediately! Growing national company! Immediate opening! Great pay & training! Servers/bartenders, wireless/mobile, retail commission sales,...
Client Service Associate locations Fort Wayne, Indiana - United States time type Full time posted on Posted 19 Days Ago job requisition id R-0003553 Job Description Job Summary Celebrating more...
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Wayne, IN
Highest Education Level
Customer Service Representatives in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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