Customer Service Representative Jobs in Fort Wayne, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 11 hours ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 11 hours ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BMV Customer Service Representative
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 14 hours ago
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 14 hours ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Customer Service Rep(02673) - 301 W. Jefferson Blvd., Suite 135
- Fort Wayne, IN
- 1 day ago
- Fort Wayne, IN
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
The individual selected for this role will be expected to work at Store #1977, located at: 5421 Meijer Drive Fort Wayne, IN 46835. This position is essential to the success of our retail stores....
Customer service representative Job Employer Name: Global One Strateges IncSpiderID: 13839153 Location: Fort Wayne, IndianaDate Posted: 9/14/2024 Wage: 36470Category: Customer Service/Technical Support...
The individual selected for this role will be expected to work at Store #1227, located at: 3404 Illinois Road Fort Wayne, IN 46802. This position is essential to the success of our retail stores....
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)
- Fort Wayne, IN
- 7 days ago
- Fort Wayne, IN
- 7 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Retail Customer Service Cashier
- Albion, IN (22 miles from Fort Wayne, IN)
- 8 days ago
- Albion, IN (22 miles from Fort Wayne, IN)
- 8 days ago
Req ID: 463443 Address: 5959 N SR 101 Woodburn, IN, 46797 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative Lead - Hicksville, OH
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 10 days ago
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 10 days ago
Back Customer Service Representative Lead #11-7771 Hicksville, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Personal Banker (Client Services Associate), Pine Valley Banking Center, Fort Wayne, IN
- Fort Wayne, IN
- 10 days ago
- Fort Wayne, IN
- 10 days ago
POSITION SUMMARY Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL...
Customer Service Representative
- Antwerp, OH (21 miles from Fort Wayne, IN)
- 12 days ago
- Antwerp, OH (21 miles from Fort Wayne, IN)
- 12 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Wayne, IN
Highest Education Level
Customer Service Representatives in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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