Customer Service Representative Jobs in Fort Wayne, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
is hiring immediately for a Customer Service Representative for one of our clients in Fort Wayne, Indiana....
['Fire Police City County FCU', '2.9', 'MEMBER SERVICE REPRESENTATIVE', 'Easy Apply', 'Fort Wayne, IN', '', '$31K - $38K', '\xa0', '(Glassdoor est.)'][]
Customer Service Respresentive
- Laotto, IN (12 miles from Fort Wayne, IN)
- 1 day ago
- Laotto, IN (12 miles from Fort Wayne, IN)
- 1 day ago
The successful candidate will handle incoming calls with the objective of one-call resolution, facilitate and resolve discrepancies and/or customer complaints to ensure consistent customer satisfaction...
Customer Service Representative
- Albion, IN (22 miles from Fort Wayne, IN)
- 2 days ago
- Albion, IN (22 miles from Fort Wayne, IN)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Advisor - Fort Wayne (Illinois)
- Fort Wayne, IN
- 3 days ago
- Fort Wayne, IN
- 3 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Associate - Customer Service Center
- Fort Wayne, IN
- 4 days ago
- Fort Wayne, IN
- 4 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 4 days ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 4 days ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BMV Customer Service Representative
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 4 days ago
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 4 days ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Customer Service Rep(02673) - 301 W. Jefferson Blvd., Suite 135
- Fort Wayne, IN
- 6 days ago
- Fort Wayne, IN
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
The individual selected for this role will be expected to work at Store #1977, located at: 5421 Meijer Drive Fort Wayne, IN 46835. This position is essential to the success of our retail stores....
Customer service representative Job Employer Name: Global One Strateges IncSpiderID: 13839153 Location: Fort Wayne, IndianaDate Posted: 9/14/2024 Wage: 36470Category: Customer Service/Technical Support...
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Wayne, IN
Highest Education Level
Customer Service Representatives in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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