Customer Service Representative Jobs in Fort Wayne, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
BMV Part-Time Customer Service Representative
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 1 day ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 1 day ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
BMV Customer Service Representative 2
- Auburn, IN (14 miles from Fort Wayne, IN)
- 1 day ago
- Auburn, IN (14 miles from Fort Wayne, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed....
Customer Service Representative
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 1 day ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 1 day ago
Store 4702455: 2733 E US Highway 6, Kendalville, Indiana 46755 Shift Availability Evenings Job Type Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Afternoons
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 2 days ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 2 days ago
Store 4702455: 2733 E US Highway 6, Kendalville, Indiana 46755 Shift Availability Evenings Job Type Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Columbia City, IN (18 miles from Fort Wayne, IN)
- 2 days ago
- Columbia City, IN (18 miles from Fort Wayne, IN)
- 2 days ago
Store 4702454: 608 Countryside Dr, Columbia City, Indiana 46725 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
- Antwerp, OH (21 miles from Fort Wayne, IN)
- 2 days ago
- Antwerp, OH (21 miles from Fort Wayne, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Albion, IN (22 miles from Fort Wayne, IN)
- 2 days ago
- Albion, IN (22 miles from Fort Wayne, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Eyewear Customer Service/Sales Advisor Part Time
- Fort Wayne, IN
- 4 days ago
- Fort Wayne, IN
- 4 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Retail Customer Service Cashier
- Woodburn, IN (13 miles from Fort Wayne, IN)
- 5 days ago
- Woodburn, IN (13 miles from Fort Wayne, IN)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overview: As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and...
Retail Customer Service Cashier
- Garrett, IN (13 miles from Fort Wayne, IN)
- 6 days ago
- Garrett, IN (13 miles from Fort Wayne, IN)
- 6 days ago
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30...
Customer Service Rep(02648) - 320Broadway St
- New Haven, IN (8 miles from Fort Wayne, IN)
- 6 days ago
- New Haven, IN (8 miles from Fort Wayne, IN)
- 6 days ago
Company Description Job Description The following general description applies to all Customer Service Representatives. Please read the detailed information listed below....
- Churubusco, IN (13 miles from Fort Wayne, IN)
- 7 days ago
- Churubusco, IN (13 miles from Fort Wayne, IN)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Wayne, IN
Highest Education Level
Customer Service Representatives in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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