Customer Service Representative Jobs in Fairmount, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Van Buren, IN (17 miles from Fairmount, IN)
- 9 days ago
- Van Buren, IN (17 miles from Fairmount, IN)
- 9 days ago
Req ID: 463443 Address: 5959 N SR 101 Woodburn, IN, 46797 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Sales Representative
- Arcadia, IN (24 miles from Fairmount, IN)
- 21 days ago
- Arcadia, IN (24 miles from Fairmount, IN)
- 21 days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Sales Consultant - Customer Service
- Arcadia, IN (24 miles from Fairmount, IN)
- 30+ days ago
- Arcadia, IN (24 miles from Fairmount, IN)
- 30+ days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Customer Service Representative
- Marion, IN (13 miles from Fairmount, IN)
- 1 day ago
- Marion, IN (13 miles from Fairmount, IN)
- 1 day ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
BMV Lead Customer Service Representative 2
- Anderson, IN (21 miles from Fairmount, IN)
- 4 days ago
- Anderson, IN (21 miles from Fairmount, IN)
- 4 days ago
-Substitute for Customer Service Representatives as needed. -Assist with daily opening and closing procedures....
- Marion, IN (13 miles from Fairmount, IN)
- 4 days ago
- Marion, IN (13 miles from Fairmount, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Marion, IN (13 miles from Fairmount, IN)
- 11 days ago
- Marion, IN (13 miles from Fairmount, IN)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Chesterfield, IN (24 miles from Fairmount, IN)
- 13 days ago
- Chesterfield, IN (24 miles from Fairmount, IN)
- 13 days ago
Store 2747514: 100 Federal Drive, Chesterfield, Indiana 46017 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- La Fontaine, IN (18 miles from Fairmount, IN)
- 13 days ago
- La Fontaine, IN (18 miles from Fairmount, IN)
- 13 days ago
Store 4702222: 101 Thomas Road, La Fontaine, Indiana 46940 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- La Fontaine, IN (18 miles from Fairmount, IN)
- 14 days ago
- La Fontaine, IN (18 miles from Fairmount, IN)
- 14 days ago
Store 4702222: 101 Thomas Road, La Fontaine, Indiana 46940 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Part Time Customer Care Specialist I (NextGear Capital)
- Arcadia, IN (24 miles from Fairmount, IN)
- 18 days ago
- Arcadia, IN (24 miles from Fairmount, IN)
- 18 days ago
NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! This is a Part Time Hybrid Call Center position. Hours of...
- Daleville, IN (20 miles from Fairmount, IN)
- 19 days ago
- Daleville, IN (20 miles from Fairmount, IN)
- 19 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Rep(02635) - 1222 N Park Ave
- Alexandria, IN (12 miles from Fairmount, IN)
- 21 days ago
- Alexandria, IN (12 miles from Fairmount, IN)
- 21 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Account Representative
- Anderson, IN (21 miles from Fairmount, IN)
- 25 days ago
- Anderson, IN (21 miles from Fairmount, IN)
- 25 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Arcadia, IN (24 miles from Fairmount, IN)
- 26 days ago
- Arcadia, IN (24 miles from Fairmount, IN)
- 26 days ago
NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! This is a Hybrid Call Center position. The schedule for this...
Demographic Data for Fairmount, IN
Moving to Fairmount, IN? Find some basic demographic data about Fairmount, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fairmount, IN
Highest Education Level
Customer Service Representatives in Fairmount, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »