Customer Service Representative Jobs in English, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

Bilingual Customer Service Specialist

  • Central, IN (20 miles from English, IN)
  • 2 days ago
  • Central, IN (20 miles from English, IN)
  • 2 days ago

Ensures deliver of excellent customer service to English and Spanish callers while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism...

Remote Work

Customer Service Associate with French

  • English, IN
  • 6 days ago
  • English, IN
  • 6 days ago

Position: Customer Service Associate with French Job Description: About US: Join our dynamic Customer Service team at Arrow! Our team is built on a foundation of collaboration, trust,...

Customer Service Associate with Italian

  • English, IN
  • 6 days ago
  • English, IN
  • 6 days ago

Position: Customer Service Associate with Italian Job Description: About US: Join our dynamic Customer Service team at Arrow! Our team is built on a foundation of collaboration, trust,...

Inbound Escrow Customer Service Specialist

  • Central, IN (20 miles from English, IN)
  • 8 days ago
  • Central, IN (20 miles from English, IN)
  • 8 days ago

Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions...

Remote Work

Retail Customer Service Cashier

  • Leavenworth, IN (11 miles from English, IN)
  • 12 days ago
  • Leavenworth, IN (11 miles from English, IN)
  • 12 days ago

Req ID: 459646 Address: 6582 S State Road 66 Leavenworth, IN, 47137 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Specialist

  • Tell City, IN (23 miles from English, IN)
  • 13 days ago
  • Tell City, IN (23 miles from English, IN)
  • 13 days ago

Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...

Customer Service Representative - Paoli Banking Center

  • Paoli, IN (13 miles from English, IN)
  • 14 days ago
  • Paoli, IN (13 miles from English, IN)
  • 14 days ago

DEPARTMENT: Deposit Operations LOCATION: Paoli, Indiana CLASSIFICATION: Non - Exempt REPORTS TO: Banking Center Manager SUPERVISES: No supervisory responsibilities JOB SUMMARY: Provides...

Customer Service Rep(02523) EVENINGS & WEEKENDS ONLY-1780 Old Highway 135 Corydon IN

  • Corydon, IN (20 miles from English, IN)
  • 60+ days ago
  • Corydon, IN (20 miles from English, IN)
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Specialist I

  • Central, IN (20 miles from English, IN)
  • 30+ days ago
  • Central, IN (20 miles from English, IN)
  • 30+ days ago

Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions...

Remote Work

Customer Service!

  • Tell City, IN (23 miles from English, IN)
  • 90+ days ago
  • Tell City, IN (23 miles from English, IN)
  • 90+ days ago

Join McTeam Kenworthy and start your career today! Starting pay up to $13 We offer: NextDay Pay Weekly Pay Telemedicine Insurance Premium Pay Based on Availibity Flexible Scheduling Paid Time Off...

Customer Service Rep(02523) -1780 Old Highway 135

  • Corydon, IN (20 miles from English, IN)
  • 90+ days ago
  • Corydon, IN (20 miles from English, IN)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Palmyra, IN (21 miles from English, IN)
  • 90+ days ago
  • Palmyra, IN (21 miles from English, IN)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for English, IN

Moving to English, IN? Find some basic demographic data about English, IN below.


Local
National
3,253
33
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in English, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in English, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in English, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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