Customer Service Representative Jobs in Elwood, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Arcadia, IN (13 miles from Elwood, IN)
- 20 days ago
- Arcadia, IN (13 miles from Elwood, IN)
- 20 days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Sales Consultant - Customer Service
- Arcadia, IN (13 miles from Elwood, IN)
- 30+ days ago
- Arcadia, IN (13 miles from Elwood, IN)
- 30+ days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Customer Service Representative
- Marion, IN (24 miles from Elwood, IN)
- 16 hours ago
- Marion, IN (24 miles from Elwood, IN)
- 16 hours ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Customer Service Representative
- Fishers, IN (24 miles from Elwood, IN)
- 17 hours ago
- Fishers, IN (24 miles from Elwood, IN)
- 17 hours ago
... Technology Drive, Fishers, Indiana 46038 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
BMV Lead Customer Service Representative 2
- Anderson, IN (12 miles from Elwood, IN)
- 4 days ago
- Anderson, IN (12 miles from Elwood, IN)
- 4 days ago
-Substitute for Customer Service Representatives as needed. -Assist with daily opening and closing procedures....
- Marion, IN (24 miles from Elwood, IN)
- 4 days ago
- Marion, IN (24 miles from Elwood, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Kokomo, IN (24 miles from Elwood, IN)
- 7 days ago
- Kokomo, IN (24 miles from Elwood, IN)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Kokomo, IN (24 miles from Elwood, IN)
- 7 days ago
- Kokomo, IN (24 miles from Elwood, IN)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Construction - Customer Service & Scheduling Coordinator
- Cicero, IN (15 miles from Elwood, IN)
- 12 days ago
- Cicero, IN (15 miles from Elwood, IN)
- 12 days ago
Kingdom Roofing Systems is growing, and we're looking for a friendly, detail-oriented Customer Service & Scheduling Coordinator to join our team! We're a high-energy, customer-focused exterior...
Automotive Customer Service Advisor
- Noblesville, IN (16 miles from Elwood, IN)
- 13 days ago
- Noblesville, IN (16 miles from Elwood, IN)
- 13 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative
- Westfield, IN (24 miles from Elwood, IN)
- 13 days ago
- Westfield, IN (24 miles from Elwood, IN)
- 13 days ago
Store 2747551: 17531 Wheeler Road, Westfield, Indiana 46074 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Converse, IN (21 miles from Elwood, IN)
- 13 days ago
- Converse, IN (21 miles from Elwood, IN)
- 13 days ago
Store 4702211: 103 E Marion, Converse, Indiana 46919 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Noblesville, IN (16 miles from Elwood, IN)
- 15 days ago
- Noblesville, IN (16 miles from Elwood, IN)
- 15 days ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Part Time Customer Care Specialist I (NextGear Capital)
- Arcadia, IN (13 miles from Elwood, IN)
- 17 days ago
- Arcadia, IN (13 miles from Elwood, IN)
- 17 days ago
NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! This is a Part Time Hybrid Call Center position. Hours of...
Customer Care Specialist I (NextGear Capital)
- Westfield, IN (24 miles from Elwood, IN)
- 17 days ago
- Westfield, IN (24 miles from Elwood, IN)
- 17 days ago
NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team! This is a Hybrid Call Center position. The schedule for this...
Demographic Data for Elwood, IN
Moving to Elwood, IN? Find some basic demographic data about Elwood, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elwood, IN
Highest Education Level
Customer Service Representatives in Elwood, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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