Customer Service Representative Jobs in Edinburgh, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 29 Jobs

Full or Part-Time Customer Service Team Member 52

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 4 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 4 days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Customer Service Rep - #1960 - Columbus, IN

  • Columbus, IN (14 miles from Edinburgh, IN)
  • 9 hours ago
  • Columbus, IN (14 miles from Edinburgh, IN)
  • 9 hours ago

The Customer Service Representative position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment....

Customer Service Rep - #993 - Taylorsville, IN

  • Taylorsville, IN (6 miles from Edinburgh, IN)
  • 2 days ago
  • Taylorsville, IN (6 miles from Edinburgh, IN)
  • 2 days ago

The Customer Service Representative position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment....

Customer Service Rep - #990 - Greenwood, IN

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 2 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 2 days ago

The Customer Service Representative position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment....

Customer Service Representative

  • Shelbyville, IN (12 miles from Edinburgh, IN)
  • 3 days ago
  • Shelbyville, IN (12 miles from Edinburgh, IN)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 13

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 4 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 4 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Customer Service/Sales

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 4 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 4 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Rep(02519) - 2020 N Lincoln St

  • Greensburg, IN (24 miles from Edinburgh, IN)
  • 7 days ago
  • Greensburg, IN (24 miles from Edinburgh, IN)
  • 7 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service - Self Storage Manager

  • Beech Grove, IN (24 miles from Edinburgh, IN)
  • 8 days ago
  • Beech Grove, IN (24 miles from Edinburgh, IN)
  • 8 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Pharmacy Customer Service Associate

  • Columbus, IN (14 miles from Edinburgh, IN)
  • 8 days ago
  • Columbus, IN (14 miles from Edinburgh, IN)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Columbus

  • Columbus, IN (14 miles from Edinburgh, IN)
  • 11 days ago
  • Columbus, IN (14 miles from Edinburgh, IN)
  • 11 days ago

Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...

Customer Service Representative, Mornings

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 11 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 11 days ago

Store 4700004: 692 S State Rd 135, Greenwood, Indiana 46142 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Afternoons

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 11 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 11 days ago

Store 4700004: 692 S State Rd 135, Greenwood, Indiana 46142 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

3rd Shift/Overnight Customer Service Representative

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 12 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 12 days ago

Store 4702287: 1183 E Main St, Greenwood, Indiana 46143 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 13 days ago
  • Greenwood, IN (20 miles from Edinburgh, IN)
  • 13 days ago

Store 4702287: 1183 E Main St, Greenwood, Indiana 46143 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Edinburgh, IN

Moving to Edinburgh, IN? Find some basic demographic data about Edinburgh, IN below.


Local
National
7,891
251
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Edinburgh, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Edinburgh, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Edinburgh, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »