Customer Service Representative Jobs in Crawfordsville, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 45
- Bainbridge, IN (19 miles from Crawfordsville, IN)
- 45+ days ago
- Bainbridge, IN (19 miles from Crawfordsville, IN)
- 45+ days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
Customer Service Sales Representative
- Lebanon, IN (22 miles from Crawfordsville, IN)
- 21 days ago
- Lebanon, IN (22 miles from Crawfordsville, IN)
- 21 days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Sales Consultant - Customer Service
- Pittsboro, IN (24 miles from Crawfordsville, IN)
- 30+ days ago
- Pittsboro, IN (24 miles from Crawfordsville, IN)
- 30+ days ago
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Pharmacy Customer Service Associate
- Lebanon, IN (22 miles from Crawfordsville, IN)
- 17 hours ago
- Lebanon, IN (22 miles from Crawfordsville, IN)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative, Overnights
- Crawfordsville, IN
- 13 days ago
- Crawfordsville, IN
- 13 days ago
Store 4700087: 2507 Lafayette Rd, Crawfordsville, Indiana 47933 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Pittsboro, IN (24 miles from Crawfordsville, IN)
- 18 days ago
- Pittsboro, IN (24 miles from Crawfordsville, IN)
- 18 days ago
Req ID: 463449 Address: 780 Jeff Gordon Blvd. Pittsboro, IN, 46167 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Pittsboro, IN (24 miles from Crawfordsville, IN)
- 30+ days ago
- Pittsboro, IN (24 miles from Crawfordsville, IN)
- 30+ days ago
Store 4702369: 301 N Meridian, Pittsboro, Indiana 46167 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Crawfordsville, IN
Moving to Crawfordsville, IN? Find some basic demographic data about Crawfordsville, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Crawfordsville, IN
Highest Education Level
Customer Service Representatives in Crawfordsville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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