Customer Service Representative Jobs in Charlestown, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Louisville, KY (16 miles from Charlestown, IN)
- 7 hours ago
- Louisville, KY (16 miles from Charlestown, IN)
- 7 hours ago
Customer Service Louisville, KY 40223 Posted: 07/04/2025 Industry: None Job Number: 1701735 Job Description Thanks for your interest in the Customer Service Representative position in Louisville, KY...
- Louisville, KY (16 miles from Charlestown, IN)
- 11 hours ago
- Louisville, KY (16 miles from Charlestown, IN)
- 11 hours ago
Location: Hybrid - Louisville, KY In this position, you'll be based in the Louisville, KY office for a minimum of three days a week, with the flexibility to work from home for some of your working...
Remote WorkCustomer Service Rep (01432) - 6803 Southside Dr.
- Louisville, KY (16 miles from Charlestown, IN)
- 1 day ago
- Louisville, KY (16 miles from Charlestown, IN)
- 1 day ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Store Retail Loss Prevention Customer Service Associate II
- Saint Regis Park, KY (16 miles from Charlestown, IN)
- 1 day ago
- Saint Regis Park, KY (16 miles from Charlestown, IN)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Lyndon, KY (12 miles from Charlestown, IN)
- 1 day ago
- Lyndon, KY (12 miles from Charlestown, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Louisville, KY (16 miles from Charlestown, IN)
- 1 day ago
- Louisville, KY (16 miles from Charlestown, IN)
- 1 day ago
Submit your application for the opportunity below: Customer Service Representative Galen College of Nursing...
Teller/Member Service Representative
- Louisville, KY (16 miles from Charlestown, IN)
- 2 days ago
- Louisville, KY (16 miles from Charlestown, IN)
- 2 days ago
Liberty FCU, a full-service credit union, is seeking a Full-Time Member Service Representative/Teller. Networking opportunities within the organization are available as this support teller...
Client Services Representative
- Louisville, KY (16 miles from Charlestown, IN)
- 2 days ago
- Louisville, KY (16 miles from Charlestown, IN)
- 2 days ago
Client Services Representative **Job Number:** JO-2506-10988 **Location (City, State):** Louisville, KY **Employee Group:** Regular **Shift:** Day **Travel:** 0% **Site Name:** Louisville Dist...
- Prospect, KY (5 miles from Charlestown, IN)
- 2 days ago
- Prospect, KY (5 miles from Charlestown, IN)
- 2 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Associate - Floyds Knobs
- Floyds Knobs, IN (16 miles from Charlestown, IN)
- 2 days ago
- Floyds Knobs, IN (16 miles from Charlestown, IN)
- 2 days ago
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative (Sr. Loan Consultant)
- Louisville, KY (16 miles from Charlestown, IN)
- 3 days ago
- Louisville, KY (16 miles from Charlestown, IN)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Medical Equipment Customer Service Representative
- Louisville, KY (16 miles from Charlestown, IN)
- 3 days ago
- Louisville, KY (16 miles from Charlestown, IN)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Louisville, KY (22 miles from Charlestown, IN)
- 3 days ago
- Louisville, KY (22 miles from Charlestown, IN)
- 3 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Customer Service Representative
- Shively, KY (22 miles from Charlestown, IN)
- 3 days ago
- Shively, KY (22 miles from Charlestown, IN)
- 3 days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Demographic Data for Charlestown, IN
Moving to Charlestown, IN? Find some basic demographic data about Charlestown, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charlestown, IN
Highest Education Level
Customer Service Representatives in Charlestown, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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