Customer Service Representative Jobs in Charlestown, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, PT and FT
- Louisville, KY (16 miles from Charlestown, IN)
- 13 hours ago
- Louisville, KY (16 miles from Charlestown, IN)
- 13 hours ago
Store 4703237: 4700 Bardstown Road, Louisville, Kentucky 40218 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(01425) Westport, Rd.
- Hills Dales, KY (10 miles from Charlestown, IN)
- 21 hours ago
- Hills Dales, KY (10 miles from Charlestown, IN)
- 21 hours ago
Customer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep (01428) - 130 Breckinridge Ln
- Norbourne Est, KY (13 miles from Charlestown, IN)
- 21 hours ago
- Norbourne Est, KY (13 miles from Charlestown, IN)
- 21 hours ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service Representative
- Louisville, KY (16 miles from Charlestown, IN)
- 22 hours ago
- Louisville, KY (16 miles from Charlestown, IN)
- 22 hours ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Customer Service Rep (2520) EVENINGS ONLY- 914 Eastern Blvd, #500
- Clarksville, IN (13 miles from Charlestown, IN)
- 1 day ago
- Clarksville, IN (13 miles from Charlestown, IN)
- 1 day ago
Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support....
Customer Service Representative (Sr. Loan Consultant)
- Louisville, KY (16 miles from Charlestown, IN)
- 1 day ago
- Louisville, KY (16 miles from Charlestown, IN)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep (01421) - 2520 Bardstown Road
- Strathmr Mnr, KY (16 miles from Charlestown, IN)
- 1 day ago
- Strathmr Mnr, KY (16 miles from Charlestown, IN)
- 1 day ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service Rep(01430)10000 Brownsboro Rd
- Hills Dales, KY (10 miles from Charlestown, IN)
- 1 day ago
- Hills Dales, KY (10 miles from Charlestown, IN)
- 1 day ago
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service....
Customer Service Rep(01463) - 125 S English Station Rd
- Worthngtn Hls, KY (15 miles from Charlestown, IN)
- 1 day ago
- Worthngtn Hls, KY (15 miles from Charlestown, IN)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Lead Customer Service Associate Job
- Louisville, KY (16 miles from Charlestown, IN)
- 2 days ago
- Louisville, KY (16 miles from Charlestown, IN)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Customer Service Associate (cashier)
- Lagrange, KY (11 miles from Charlestown, IN)
- 3 days ago
- Lagrange, KY (11 miles from Charlestown, IN)
- 3 days ago
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagramfeatured on popular late-night shows! Plus,...
Customer Service Representative I (11:30 am-8:00 pm)
- Louisville, KY (16 miles from Charlestown, IN)
- 3 days ago
- Louisville, KY (16 miles from Charlestown, IN)
- 3 days ago
POSITION SUMMARY The Customer Service Representative will be successful by responding to incoming customer phone calls, emails, and processing orders in a timely manner, along with providing parts research...
Senior Customer Service Representative
- Louisville, KY (16 miles from Charlestown, IN)
- 4 days ago
- Louisville, KY (16 miles from Charlestown, IN)
- 4 days ago
Become a sought-after SME, and hold regular office hours to support fellow Customer Service Representatives....
Customer Service Representative, HVAC
- Jeffersonville, IN (13 miles from Charlestown, IN)
- 4 days ago
- Jeffersonville, IN (13 miles from Charlestown, IN)
- 4 days ago
Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Charlestown, IN
Moving to Charlestown, IN? Find some basic demographic data about Charlestown, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charlestown, IN
Highest Education Level
Customer Service Representatives in Charlestown, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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