Customer Service Representative Jobs in Carmel, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 159 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68

  • Whitestown, IN (9 miles from Carmel, IN)
  • 45+ days ago
  • Whitestown, IN (9 miles from Carmel, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Customer Service Team Member 29

  • Carmel, IN
  • 30+ days ago
  • Carmel, IN
  • 30+ days ago

Full or Part-Time Customer Service Team Member 29 1250 S Rangeline Rd, Carmel, IN 46032, USA Req #11 Sunday, February 23, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44

  • Brownsburg, IN (13 miles from Carmel, IN)
  • 11 hours ago
  • Brownsburg, IN (13 miles from Carmel, IN)
  • 11 hours ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...

FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 13 days ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 13 days ago

To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....

Bilingual FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 13 days ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 13 days ago

As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...

324845 - Customer Service Representative II

  • Indianapolis, IN (14 miles from Carmel, IN)
  • moments ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • moments ago

Job Description Overview Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient needs and organizational guidelines. Coordinates...

Sr Customer Service Representative

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 8 hours ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 8 hours ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 8 hours ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 8 hours ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

BMV Intermittant Customer Service Representative

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 11 hours ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 11 hours ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

Client Service Specialist

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 11 hours ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 11 hours ago

The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...

Call Center Representative (Customer Support)

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 20 hours ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 20 hours ago

Start working the way you've imagined Volt is immediately hiring for a Call Center Representative in San Antonio, TX. As a Call Center Representative (Customer Support) you will: Provide...

Customer Service Specialist

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 20 hours ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 20 hours ago

resolution....

Registered Client Service Associate

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 1 day ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 1 day ago

POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....

Bilingual Customer Service Specialist (Spanish)

  • Indianapolis, IN (14 miles from Carmel, IN)
  • 1 day ago
  • Indianapolis, IN (14 miles from Carmel, IN)
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Demographic Data for Carmel, IN

Moving to Carmel, IN? Find some basic demographic data about Carmel, IN below.

Local
National
89,479
3,304
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Carmel, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Carmel, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Carmel, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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