Customer Service Representative Jobs in Brooklyn, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 179 Jobs

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 25 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 25 days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 24 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 24 days ago

To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 25 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 25 days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Customer Service Representative - Indianapolis

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 25 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 25 days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 30+ days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 30+ days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Customer Service Associate

  • Plainfield, IN (10 miles from Brooklyn, IN)
  • 7 hours ago
  • Plainfield, IN (10 miles from Brooklyn, IN)
  • 7 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...

Customer Service Rep(02560) - 9935 E. 21st Street

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 10 hours ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 10 hours ago

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Representative

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 1 day ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 1 day ago

Position: Customer Service Representative Location: Indianapolis, IN Hours: Monday-Friday, 8a-5p (On-Site) THE POSITION: We are looking for a full-time Customer Service Representative to join our customer-focused...

Client Services Representative

  • Brownsburg, IN (22 miles from Brooklyn, IN)
  • 2 days ago
  • Brownsburg, IN (22 miles from Brooklyn, IN)
  • 2 days ago

Client Services Representative **Job Number:** JO-2506-10986 **Location (City, State):** Brownsburg, IN **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Indianapolis...

CPC Customer Service Support

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Representative

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...

Customer Service - Self Storage Manager

  • Beech Grove, IN (19 miles from Brooklyn, IN)
  • 2 days ago
  • Beech Grove, IN (19 miles from Brooklyn, IN)
  • 2 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative - Jr(Entry-Level)

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago

Job Description: We are looking for a Customer Service Representative with at least 2 years of experience in a call center or collections environment....

Client Service Associate

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago

Position Overview Job Description Summary At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience...

Store Customer Service Specialist

  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago
  • Indianapolis, IN (21 miles from Brooklyn, IN)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Brooklyn, IN

Moving to Brooklyn, IN? Find some basic demographic data about Brooklyn, IN below.


Local
National
515
4
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Brooklyn, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Brooklyn, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Brooklyn, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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