Customer Service Representative Jobs in Bloomington, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Customer Service Team Member 47
- Bloomington, IN
- 2 days ago
- Bloomington, IN
- 2 days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
BMV Intermittent Customer Service Representative
- Bloomington, IN
- 5 days ago
- Bloomington, IN
- 5 days ago
BMV Intermittent Customer Service Representative Date Posted: Jun 27, 2025 Requisition ID: 461820 Location: Bloomington, IN, US, 47403 Work for Indiana Begin a fulfilling career with the State of Indiana...
Pharmacy Customer Service Associate
- Columbus, IN (23 miles from Bloomington, IN)
- 6 days ago
- Columbus, IN (23 miles from Bloomington, IN)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BMV Intermittent Customer Service Representative
- Bloomington, IN (8 miles from Bloomington, IN)
- 6 days ago
- Bloomington, IN (8 miles from Bloomington, IN)
- 6 days ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Customer Service Associate - Columbus
- Columbus, IN (23 miles from Bloomington, IN)
- 8 days ago
- Columbus, IN (23 miles from Bloomington, IN)
- 8 days ago
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, Full or Part Time
- Bloomington, IN
- 15 days ago
- Bloomington, IN
- 15 days ago
Store 4700079: 1115 S Walnut St, Bloomington, Indiana 47401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Bedford, IN (14 miles from Bloomington, IN)
- 16 days ago
- Bedford, IN (14 miles from Bloomington, IN)
- 16 days ago
Store 4700001: 1428 16th St, Bedford, Indiana 47421 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Gosport, IN (21 miles from Bloomington, IN)
- 24 days ago
- Gosport, IN (21 miles from Bloomington, IN)
- 24 days ago
Customer Service Assistant Job Type: Permanent Job Sector: Unspecified Region: South East Location: Gosport Salary Description: Competitive Posted: 06/06/2025 Recruiter: Compass Group Job Ref:...
Medical Appointment Scheduler (Customer Service Representative), Student Health Center
- Bloomington, IN
- 28 days ago
- Bloomington, IN
- 28 days ago
Medical Appointment Scheduler (Customer Service Representative), Student Health Center 4.2 4.2 out of 5 stars Bloomington, IN Department IU HEALTH CENTER (BA-IUHC-IUBLA) Department Information Indiana...
Demographic Data for Bloomington, IN
Moving to Bloomington, IN? Find some basic demographic data about Bloomington, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bloomington, IN
Highest Education Level
Customer Service Representatives in Bloomington, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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