Customer Service Representative Jobs in Bloomington, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part-Time Customer Service Specialist - Traveling
- German American Bancorp, Inc.
- Bloomington, IN
- 23 hours ago
- Bloomington, IN
- 23 hours ago
Job Title: Part-Time Customer Service Specialist - Traveling This position requires travel This position will work 20 hours per week, flexible days/hours, Saturday availability required (9:00 AM -...
In Person Part TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Bedford, IN (14 miles from Bloomington, IN)
- 1 day ago
- Bedford, IN (14 miles from Bloomington, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Bloomington, IN
- 2 days ago
- Bloomington, IN
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- KFC
- Bedford, IN (14 miles from Bloomington, IN)
- 4 days ago
- Bedford, IN (14 miles from Bloomington, IN)
- 4 days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonBMV Intermittent Customer Service Representative
- State of Indiana
- Columbus, IN (23 miles from Bloomington, IN)
- 9 days ago
- Columbus, IN (23 miles from Bloomington, IN)
- 9 days ago
Service Representatives are the frontline contact for the Bureau of Motor Vehicles....
In PersonStore 4700049: 4405 E 3rd St, Bloomington, Indiana 47401 Shift Availability Days - Days Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person- Michaels Stores
- Bloomington, IN
- 14 days ago
- Bloomington, IN
- 14 days ago
Store - BLOOMINGTON, IN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonYard Loader Operator and Customer Service Rep
- Rogers Group Inc
- Bloomington, IN
- 19 days ago
- Bloomington, IN
- 19 days ago
Bloomington Stone Center is currently seeking candidates to fill our need for a dual position - Customer Service Representative and Yard Loader in Bloomington, IN....
In PersonCustomer Service Representative, Afternoons
- Circle K
- Bloomington, IN
- 26 days ago
- Bloomington, IN
- 26 days ago
Store 4700049: 4405 E 3rd St, Bloomington, Indiana 47401 Shift Availability Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCustomer Service Rep(02540) - 1770 25th Street
- Domino's Pizza
- Columbus, IN (23 miles from Bloomington, IN)
- 27 days ago
- Columbus, IN (23 miles from Bloomington, IN)
- 27 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Spencer, IN (24 miles from Bloomington, IN)
- 28 days ago
- Spencer, IN (24 miles from Bloomington, IN)
- 28 days ago
Store 4700020: 148 E Morgan St, Spencer, Indiana 47460 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Rep(02556) - 2620 s walnut
- Domino's
- Bloomington, IN
- 30+ days ago
- Bloomington, IN
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
In Person- Icahn Automotive
- Bloomington, IN
- 45+ days ago
- Bloomington, IN
- 45+ days ago
Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the...
In PersonCustomer Service Representative I-PRN
- Indiana University Health
- Bloomington, IN
- 45+ days ago
- Bloomington, IN
- 45+ days ago
Job Description Overview Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are...
In Person- Heart to Heart Hospice
- Bloomington, IN
- 60+ days ago
- Bloomington, IN
- 60+ days ago
You can Make A Difference in the lives of others! At Heart to Heart Hospice, we provide “Compassionate Care from Our Hearts to Yours.” Our employees enhance the lives of patients with...
In PersonDemographic Data for Bloomington, IN
Moving to Bloomington, IN? Find some basic demographic data about Bloomington, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bloomington, IN
Highest Education Level
Customer Service Representatives in Bloomington, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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