Customer Service Representative Jobs in Bloomington, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Customer Service Representative

  • Ellettsville, IN (16 miles from Bloomington, IN)
  • 8 hours ago
  • Ellettsville, IN (16 miles from Bloomington, IN)
  • 8 hours ago

Store 4700056: 504 W Temperance St, Ellettsville, Indiana 47429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Spencer, IN (24 miles from Bloomington, IN)
  • 3 days ago
  • Spencer, IN (24 miles from Bloomington, IN)
  • 3 days ago

Store 4702456: 404 W Morgan, Spencer, Indiana 47460 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Account Representative

  • Bloomington, IN
  • 5 days ago
  • Bloomington, IN
  • 5 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep

  • Columbus, IN (23 miles from Bloomington, IN)
  • 7 days ago
  • Columbus, IN (23 miles from Bloomington, IN)
  • 7 days ago

Customer Service Rep Job Poster : Jobs Skills:Customer Service | Location: COLUMBUS, Indiana, United States Of America Views:8 You will report to the Customer Service Team Leader and be...

Customer Service Representative

  • Ellettsville, IN (16 miles from Bloomington, IN)
  • 10 days ago
  • Ellettsville, IN (16 miles from Bloomington, IN)
  • 10 days ago

Call center experience is a plus. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams), and an ability to quickly learn new software....

Customer Service Specialist

  • Columbus, IN (23 miles from Bloomington, IN)
  • 15 days ago
  • Columbus, IN (23 miles from Bloomington, IN)
  • 15 days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Insurance Sales Agent - Customer Service

  • Bloomington, IN
  • 30+ days ago
  • Bloomington, IN
  • 30+ days ago

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...

Customer Service Rep(02557) - 908 N Walnut St

  • Bloomington, IN
  • 90+ days ago
  • Bloomington, IN
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Columbus, IN (23 miles from Bloomington, IN)
  • 30+ days ago
  • Columbus, IN (23 miles from Bloomington, IN)
  • 30+ days ago

Apply to be a Customer Service Representative today! 9765520...

Retail Customer Service Associate

  • Bloomington, IN
  • 45+ days ago
  • Bloomington, IN
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Winner's Circle - Customer Service

  • Bloomington, IN
  • 45+ days ago
  • Bloomington, IN
  • 45+ days ago

Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...

Customer Service Rep(02557) - 908 N Walnut St

  • Bloomington, IN
  • 45+ days ago
  • Bloomington, IN
  • 45+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...

Customer Service Rep(02545) - 5560 State Road 46

  • Bloomington, IN
  • 60+ days ago
  • Bloomington, IN
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(02549) -1605 M Street

  • Bedford, IN (14 miles from Bloomington, IN)
  • 90+ days ago
  • Bedford, IN (14 miles from Bloomington, IN)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Bloomington, IN

Moving to Bloomington, IN? Find some basic demographic data about Bloomington, IN below.


Local
National
129,236
2,884
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bloomington, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bloomington, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bloomington, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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