Customer Service Representative Jobs in Beech Grove, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 218 Jobs

Full or Part Time Customer Service Team Member 35

  • Zionsville, IN (21 miles from Beech Grove, IN)
  • 30+ days ago
  • Zionsville, IN (21 miles from Beech Grove, IN)
  • 30+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35

  • Zionsville, IN (21 miles from Beech Grove, IN)
  • 45+ days ago
  • Zionsville, IN (21 miles from Beech Grove, IN)
  • 45+ days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Full or Part-Time Customer Service Team Member 52

  • Greenwood, IN (8 miles from Beech Grove, IN)
  • 1 day ago
  • Greenwood, IN (8 miles from Beech Grove, IN)
  • 1 day ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Customer Service Team Member 5

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 45+ days ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 45+ days ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part Time Customer Service Team Member 14

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 1 day ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 1 day ago

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...

Full or Part-Time Customer Service Team Member 21

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 1 day ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 1 day ago

We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row! Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 22

  • Plainfield, IN (17 miles from Beech Grove, IN)
  • 1 day ago
  • Plainfield, IN (17 miles from Beech Grove, IN)
  • 1 day ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 27 days ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 27 days ago

To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 28 days ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 28 days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 30+ days ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 30+ days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 28 days ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 28 days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Customer Service Representative - Indianapolis

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 28 days ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 28 days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Customer Service Representative

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 2 hours ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 2 hours ago

Classification: Hourly Shift: First Shift - 8 (United States of America) Job Description: Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that...

Customer Service Representative - WFH IN

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 2 hours ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 2 hours ago

All you need for the Customer Care Representative role is: Must currently reside in Indiana 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with...

Bilingual Customer Service Specialist (Spanish)

  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 2 hours ago
  • Indianapolis, IN (4 miles from Beech Grove, IN)
  • 2 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Demographic Data for Beech Grove, IN

Moving to Beech Grove, IN? Find some basic demographic data about Beech Grove, IN below.


Local
National
12,994
174
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Beech Grove, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Beech Grove, IN offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Beech Grove, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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