Customer Service Representative Jobs in Aurora, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Florence, KY (18 miles from Aurora, IN)
- 7 hours ago
- Florence, KY (18 miles from Aurora, IN)
- 7 hours ago
Representative Join Our Team as a Customer Service Representative at Siegel Suites & Siegel Select!...
- Hebron, KY (13 miles from Aurora, IN)
- 1 day ago
- Hebron, KY (13 miles from Aurora, IN)
- 1 day ago
Location: Hebron, US-KY Rate: Not Specified Type: Permanent Customer Service Agent PRIMARY RESPONSIBILITIES: * Responds, investigates, and resolves any inbound customer requests and inquiries *...
Customer Service Rep(01471) - 7708 Dixie Hwy
- Florence, KY (18 miles from Aurora, IN)
- 1 day ago
- Florence, KY (18 miles from Aurora, IN)
- 1 day ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Representative
- Walton, KY (21 miles from Aurora, IN)
- 1 day ago
- Walton, KY (21 miles from Aurora, IN)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Supply Chain
- Greendale, IN (7 miles from Aurora, IN)
- 2 days ago
- Greendale, IN (7 miles from Aurora, IN)
- 2 days ago
Customer Service Representative - Supply Chain Position Summary Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture...
Customer Service Representative
- Batesville, IN (20 miles from Aurora, IN)
- 2 days ago
- Batesville, IN (20 miles from Aurora, IN)
- 2 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Customer Service Rep(01367) 6424 Taylor Mill Rd
- Independence, KY (23 miles from Aurora, IN)
- 2 days ago
- Independence, KY (23 miles from Aurora, IN)
- 2 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(01417) - 4331 Winston Ave
- Covington, KY (23 miles from Aurora, IN)
- 2 days ago
- Covington, KY (23 miles from Aurora, IN)
- 2 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(01365) - 167 Winning Colors Way
- Walton, KY (21 miles from Aurora, IN)
- 2 days ago
- Walton, KY (21 miles from Aurora, IN)
- 2 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(02583) - 1103 U.S. Hwy
- Lawrenceburg, IN (7 miles from Aurora, IN)
- 2 days ago
- Lawrenceburg, IN (7 miles from Aurora, IN)
- 2 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Pharmacy Customer Service Associate
- Erlanger, KY (21 miles from Aurora, IN)
- 2 days ago
- Erlanger, KY (21 miles from Aurora, IN)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Versailles, IN (15 miles from Aurora, IN)
- 3 days ago
- Versailles, IN (15 miles from Aurora, IN)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Erlanger, KY (21 miles from Aurora, IN)
- 3 days ago
- Erlanger, KY (21 miles from Aurora, IN)
- 3 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Healthcare Customer Service Representative - Remote
- Ross, OH (23 miles from Aurora, IN)
- 3 days ago
- Ross, OH (23 miles from Aurora, IN)
- 3 days ago
Hires must reside within the state of Ohio.Your ResponsibilitiesHealthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues...
Remote WorkAutomotive Customer Service Advisor
- Florence, KY (18 miles from Aurora, IN)
- 4 days ago
- Florence, KY (18 miles from Aurora, IN)
- 4 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Demographic Data for Aurora, IN
Moving to Aurora, IN? Find some basic demographic data about Aurora, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Aurora, IN
Highest Education Level
Customer Service Representatives in Aurora, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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