Customer Service Representative Jobs in Aurora, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Hebron, KY (13 miles from Aurora, IN)
- 3 days ago
- Hebron, KY (13 miles from Aurora, IN)
- 3 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Automotive Customer Service Advisor
- Florence, KY (18 miles from Aurora, IN)
- 16 hours ago
- Florence, KY (18 miles from Aurora, IN)
- 16 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Florence, KY (18 miles from Aurora, IN)
- 1 day ago
- Florence, KY (18 miles from Aurora, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02601) - 14 Alpine Drive
- Batesville, IN (20 miles from Aurora, IN)
- 1 day ago
- Batesville, IN (20 miles from Aurora, IN)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Experience Specialist
- Hebron, KY (13 miles from Aurora, IN)
- 2 days ago
- Hebron, KY (13 miles from Aurora, IN)
- 2 days ago
Scope and Responsibilities: The Customer Service Representative will support the Customer Experience Manager and department in creating dynamic customer experience encompassing technical support, parts...
Customer Service Delivery Driver - Florence, KY Part Time
- Independence, KY (23 miles from Aurora, IN)
- 3 days ago
- Independence, KY (23 miles from Aurora, IN)
- 3 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
- Lawrenceburg, IN (7 miles from Aurora, IN)
- 3 days ago
- Lawrenceburg, IN (7 miles from Aurora, IN)
- 3 days ago
CBCD0018 Customer Service Specialist- Work at Home Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands QVC, HSN, Ballard...
Remote WorkManager, Supply Chain Customer Service
- Greendale, IN (7 miles from Aurora, IN)
- 3 days ago
- Greendale, IN (7 miles from Aurora, IN)
- 3 days ago
This is a leadership position with a direct report of a Customer Service Representative reporting into the role. This position is 100% based onsite in Greendale, IN....
Customer Service Delivery Driver - Florence, KY
- Independence, KY (23 miles from Aurora, IN)
- 3 days ago
- Independence, KY (23 miles from Aurora, IN)
- 3 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Representative
- Sunman, IN (14 miles from Aurora, IN)
- 4 days ago
- Sunman, IN (14 miles from Aurora, IN)
- 4 days ago
Great Plains Communications is looking for a highly motivated, detail-oriented Customer Service Representative to interact with customers both via telephone and face-to-face....
Customer Service Representative, Medicare Pharmacy
- Covington, KY (23 miles from Aurora, IN)
- 5 days ago
- Covington, KY (23 miles from Aurora, IN)
- 5 days ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
- Florence, KY (18 miles from Aurora, IN)
- 6 days ago
- Florence, KY (18 miles from Aurora, IN)
- 6 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Pharmacy Customer Service Associate
- Burlington, KY (11 miles from Aurora, IN)
- 6 days ago
- Burlington, KY (11 miles from Aurora, IN)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BMV Lead Customer Service Representative 2
- Brookville, IN (22 miles from Aurora, IN)
- 6 days ago
- Brookville, IN (22 miles from Aurora, IN)
- 6 days ago
Substitute for Customer Service Representatives as needed. Assist with daily opening and closing procedures....
Customer Service Advisor - Harrison - Harrison, OH
- Harrison, OH (17 miles from Aurora, IN)
- 11 days ago
- Harrison, OH (17 miles from Aurora, IN)
- 11 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Demographic Data for Aurora, IN
Moving to Aurora, IN? Find some basic demographic data about Aurora, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Aurora, IN
Highest Education Level
Customer Service Representatives in Aurora, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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