Customer Service Representative Jobs in Wilmington, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Shorewood, IL (17 miles from Wilmington, IL)
- 1 day ago
- Shorewood, IL (17 miles from Wilmington, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Inside Sales, Customer Service & Order Entry
- Frankfort, IL (17 miles from Wilmington, IL)
- 2 days ago
- Frankfort, IL (17 miles from Wilmington, IL)
- 2 days ago
Now Hiring - Inside Sales, Customer Service & Order Entry Strong computer skills needed. Immediate Openings and on site interviews. $500 BONUS after 6 months Pay based on experience, health,...
Eyewear Customer Service/Sales Advisor Part Time
- Coal City, IL (10 miles from Wilmington, IL)
- 2 days ago
- Coal City, IL (10 miles from Wilmington, IL)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative, 2nd Shift
- Frankfort, IL (17 miles from Wilmington, IL)
- 4 days ago
- Frankfort, IL (17 miles from Wilmington, IL)
- 4 days ago
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (23 miles from Wilmington, IL)
- 4 days ago
- Romeoville, IL (23 miles from Wilmington, IL)
- 4 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Account Representative
- Bourbonnais, IL (13 miles from Wilmington, IL)
- 4 days ago
- Bourbonnais, IL (13 miles from Wilmington, IL)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Romeoville, IL (23 miles from Wilmington, IL)
- 4 days ago
- Romeoville, IL (23 miles from Wilmington, IL)
- 4 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Store Customer Service Specialist
- Plainfield, IL (20 miles from Wilmington, IL)
- 5 days ago
- Plainfield, IL (20 miles from Wilmington, IL)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Romeoville, IL (23 miles from Wilmington, IL)
- 5 days ago
- Romeoville, IL (23 miles from Wilmington, IL)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Elwood, IL (8 miles from Wilmington, IL)
- 6 days ago
- Elwood, IL (8 miles from Wilmington, IL)
- 6 days ago
Now Hiring: Bilingual (Spanish/English) Customer Service Representative. We're looking for a motivated and friendly Customer Service Rep. to join our team!...
1st Shift - Customer Service Representative (M-F 7:30am-4pm)
- Elwood, IL (8 miles from Wilmington, IL)
- 7 days ago
- Elwood, IL (8 miles from Wilmington, IL)
- 7 days ago
At CJ Logistics, our Customer Service Representatives keep things moving!...
Customer Service Representative
- Mokena, IL (18 miles from Wilmington, IL)
- 7 days ago
- Mokena, IL (18 miles from Wilmington, IL)
- 7 days ago
GFL Environmental Services USA, Inc. is seeking a full-time Customer Service Representative....
Customer Service Representative, 2nd Shift
- Orland Hills, IL (24 miles from Wilmington, IL)
- 7 days ago
- Orland Hills, IL (24 miles from Wilmington, IL)
- 7 days ago
Store 4706793: 9390 W 171st St, Orland Hills, Illinois 60487 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 3rd Shift
- Orland Hills, IL (24 miles from Wilmington, IL)
- 8 days ago
- Orland Hills, IL (24 miles from Wilmington, IL)
- 8 days ago
Store 4706793: 9390 W 171st St, Orland Hills, Illinois 60487 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales & Customer Service Associate
- Tinley Park, IL (22 miles from Wilmington, IL)
- 8 days ago
- Tinley Park, IL (22 miles from Wilmington, IL)
- 8 days ago
Overview Where Better Careers Begin! Massage Envy Tinley Park, 7270 W. 191st, Tinley Park, IL 60487 Do you have a passion for helping others? At the Massage Envy Tinley Park franchise, we support...
Demographic Data for Wilmington, IL
Moving to Wilmington, IL? Find some basic demographic data about Wilmington, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wilmington, IL
Highest Education Level
Customer Service Representatives in Wilmington, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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