Customer Service Representative Jobs in West Dundee, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (16 miles from West Dundee, IL)
- 30+ days ago
- Mundelein, IL (16 miles from West Dundee, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Aurora, IL (22 miles from West Dundee, IL)
- 14 days ago
- Aurora, IL (22 miles from West Dundee, IL)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Aurora, IL (22 miles from West Dundee, IL)
- 18 days ago
- Aurora, IL (22 miles from West Dundee, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- St Charles, IL (12 miles from West Dundee, IL)
- 12 hours ago
- St Charles, IL (12 miles from West Dundee, IL)
- 12 hours ago
... Carolina Drive, West Chicago, Illinois 60185 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role...
- Hainesville, IL (19 miles from West Dundee, IL)
- 12 hours ago
- Hainesville, IL (19 miles from West Dundee, IL)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mettawa, IL (23 miles from West Dundee, IL)
- 12 hours ago
- Mettawa, IL (23 miles from West Dundee, IL)
- 12 hours ago
Hybrid Training is 4 days in office 1 day remote in either Mettawa IL or Florham Park NJ (after training days will be flexible - 3 days in office and 2 days remote). Hours - 8:00am 4:30pm Must to...
Customer Service Representative
- Round Lake Park, IL (18 miles from West Dundee, IL)
- 22 hours ago
- Round Lake Park, IL (18 miles from West Dundee, IL)
- 22 hours ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Rep(02942) 323 W Irving Park Rd
- Wood Dale, IL (19 miles from West Dundee, IL)
- 1 day ago
- Wood Dale, IL (19 miles from West Dundee, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (16 miles from West Dundee, IL)
- 1 day ago
- Mundelein, IL (16 miles from West Dundee, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Deerfield, IL (21 miles from West Dundee, IL)
- 1 day ago
- Deerfield, IL (21 miles from West Dundee, IL)
- 1 day ago
Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....
Remote Work- Deerfield, IL (21 miles from West Dundee, IL)
- 1 day ago
- Deerfield, IL (21 miles from West Dundee, IL)
- 1 day ago
Working at Freudenberg: We will wow your world! Responsibilities: Entry and processing of customer and sample orders accurately and efficiently. Interface with all Capol departments and/or outside...
Customer Service Rep(2723) - 574 W Army Trail Road
- Bloomingdale, IL (15 miles from West Dundee, IL)
- 1 day ago
- Bloomingdale, IL (15 miles from West Dundee, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02778) - 308 W. Rollins Rd
- Round Lake Beach, IL (18 miles from West Dundee, IL)
- 1 day ago
- Round Lake Beach, IL (18 miles from West Dundee, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor
- Grayslake, IL (19 miles from West Dundee, IL)
- 2 days ago
- Grayslake, IL (19 miles from West Dundee, IL)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Reprsentative
- Glen Ellyn, IL (21 miles from West Dundee, IL)
- 2 days ago
- Glen Ellyn, IL (21 miles from West Dundee, IL)
- 2 days ago
Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for West Dundee, IL
Moving to West Dundee, IL? Find some basic demographic data about West Dundee, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Dundee, IL
Highest Education Level
Customer Service Representatives in West Dundee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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