Customer Service Representative Jobs in West Chicago, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 293 Jobs

Customer Service Representative

Aurora, IL (7 miles from West Chicago, IL)
14 days ago

Aurora, IL (7 miles from West Chicago, IL)
14 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Inside Sales-Reactivation Specialist

Aurora, IL (7 miles from West Chicago, IL)
17 days ago

Aurora, IL (7 miles from West Chicago, IL)
17 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Sales Account Manager

Naperville, IL (9 miles from West Chicago, IL)
17 days ago

Naperville, IL (9 miles from West Chicago, IL)
17 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Associate - Temporary

Shorewood, IL (24 miles from West Chicago, IL)
6 hours ago

Shorewood, IL (24 miles from West Chicago, IL)
6 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(02942) 323 W Irving Park Rd

Wood Dale, IL (12 miles from West Chicago, IL)
9 hours ago

Wood Dale, IL (12 miles from West Chicago, IL)
9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Remote --- Customer Service Representative

Oak Brook, IL (16 miles from West Chicago, IL)
1 day ago

Oak Brook, IL (16 miles from West Chicago, IL)
1 day ago

REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Customer Service Rep(2723) - 574 W Army Trail Road

Bloomingdale, IL (7 miles from West Chicago, IL)
1 day ago

Bloomingdale, IL (7 miles from West Chicago, IL)
1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Reprsentative

Glen Ellyn, IL (8 miles from West Chicago, IL)
1 day ago

Glen Ellyn, IL (8 miles from West Chicago, IL)
1 day ago

Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Open Availability

Berwyn, IL (22 miles from West Chicago, IL)
1 day ago

Berwyn, IL (22 miles from West Chicago, IL)
1 day ago

Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Representative/Cashier

Westmont, IL (14 miles from West Chicago, IL)
1 day ago

Westmont, IL (14 miles from West Chicago, IL)
1 day ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Associate - Nights/Weekends

Morton Grove, IL (23 miles from West Chicago, IL)
1 day ago

Morton Grove, IL (23 miles from West Chicago, IL)
1 day ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

2nd Shift Technical Customer Support Rep

Oak Brook, IL (16 miles from West Chicago, IL)
2 days ago

Oak Brook, IL (16 miles from West Chicago, IL)
2 days ago

We are seeking a Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical...

Remote Work

Customer Service Representative (Hybrid)

Itasca, IL (11 miles from West Chicago, IL)
2 days ago

Itasca, IL (11 miles from West Chicago, IL)
2 days ago

Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...

Customer Service Representative II

Bloomingdale, IL (7 miles from West Chicago, IL)
2 days ago

Bloomingdale, IL (7 miles from West Chicago, IL)
2 days ago

Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...

Customer Service Representative- HVAC Industry

Vlg of Lakewd, IL (23 miles from West Chicago, IL)
2 days ago

Vlg of Lakewd, IL (23 miles from West Chicago, IL)
2 days ago

An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....

View all 293 jobs

Demographic Data for West Chicago, IL

Moving to West Chicago, IL? Find some basic demographic data about West Chicago, IL below.

Median Age

Average Household Income

Home Value vs Household Income in West Chicago, IL

Local

National

Total Population

34,775

Number of Businesses

1,025

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in West Chicago, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in West Chicago, IL offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in West Chicago, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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