Customer Service Representative Jobs in Walshville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Edwardsville, IL (22 miles from Walshville, IL)
- 2 days ago
- Edwardsville, IL (22 miles from Walshville, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Salesperson - Highland, IL
- Highland, IL (19 miles from Walshville, IL)
- 3 days ago
- Highland, IL (19 miles from Walshville, IL)
- 3 days ago
Customer Service Salesperson - Highland, IL Description Responsible or involved in all service aspects of customers' orders, questions, problems, contracts, changes, and quotes to satisfy...
Customer Experience Specialist (Mortgage)
- Edwardsville, IL (22 miles from Walshville, IL)
- 4 days ago
- Edwardsville, IL (22 miles from Walshville, IL)
- 4 days ago
Call Center - Contact Experience Specialist Location: St. Louis, MO 63110 Pay Rate: $23.00/hour Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with flexibility) Work Environment: On-site (should...
Customer Service Representative
- Benld, IL (10 miles from Walshville, IL)
- 10 days ago
- Benld, IL (10 miles from Walshville, IL)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Employee Benefits
- Greenville, IL (14 miles from Walshville, IL)
- 11 days ago
- Greenville, IL (14 miles from Walshville, IL)
- 11 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Representative
- Highland, IL (19 miles from Walshville, IL)
- 13 days ago
- Highland, IL (19 miles from Walshville, IL)
- 13 days ago
Store 4701352: 12587 State Route 143, Highland, Illinois 62249 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Highland, IL (19 miles from Walshville, IL)
- 15 days ago
- Highland, IL (19 miles from Walshville, IL)
- 15 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, Evenings
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Weekends
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, PT Evenings
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
- Edwardsville, IL (22 miles from Walshville, IL)
- 19 days ago
Store 4701360: 1089 S State Route 157, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(02971) - 12545 State Rd 143 Space A
- Highland, IL (19 miles from Walshville, IL)
- 45+ days ago
- Highland, IL (19 miles from Walshville, IL)
- 45+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(02954) - 401 N State St
- Litchfield, IL (10 miles from Walshville, IL)
- 45+ days ago
- Litchfield, IL (10 miles from Walshville, IL)
- 45+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(02957) - 120 E Vandalia St
- Edwardsville, IL (22 miles from Walshville, IL)
- 45+ days ago
- Edwardsville, IL (22 miles from Walshville, IL)
- 45+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(02953) - 1500 South Il -127
- Greenville, IL (14 miles from Walshville, IL)
- 90+ days ago
- Greenville, IL (14 miles from Walshville, IL)
- 90+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Demographic Data for Walshville, IL
Moving to Walshville, IL? Find some basic demographic data about Walshville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Walshville, IL
Highest Education Level
Customer Service Representatives in Walshville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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