Customer Service Representative Jobs in Vernon, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(02950) - 320 S Elm
- Centralia, IL (19 miles from Vernon, IL)
- 1 day ago
- Centralia, IL (19 miles from Vernon, IL)
- 1 day ago
Company Description Job Description About The Job Qualified Customer service reps must have personality with people skills. Must be able to operate all equipment, stock ingredients from various...
Customer Service Representative - Employee Benefits
- Greenville, IL (20 miles from Vernon, IL)
- 9 days ago
- Greenville, IL (20 miles from Vernon, IL)
- 9 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Representative, Evenings
- Salem, IL (13 miles from Vernon, IL)
- 14 days ago
- Salem, IL (13 miles from Vernon, IL)
- 14 days ago
Store 4700152: 1531 W Main St, Salem, Illinois 62881 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative I
- Centralia, IL (19 miles from Vernon, IL)
- 28 days ago
- Centralia, IL (19 miles from Vernon, IL)
- 28 days ago
Customer Service Representative – Electrical Supply Centralia, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...
- Vandalia, IL (5 miles from Vernon, IL)
- 30+ days ago
- Vandalia, IL (5 miles from Vernon, IL)
- 30+ days ago
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
Customer Service Representative, FT
- Centralia, IL (19 miles from Vernon, IL)
- 30+ days ago
- Centralia, IL (19 miles from Vernon, IL)
- 30+ days ago
Store 4701349: 1515 E McCord St, Centralia, Illinois 62801 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Vandalia, IL (5 miles from Vernon, IL)
- 30+ days ago
- Vandalia, IL (5 miles from Vernon, IL)
- 30+ days ago
Store 4701227: 127 W Gallatin St, Vandalia, Illinois 62471 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(02916) 1340 W Main STreet
- Salem, IL (13 miles from Vernon, IL)
- 30+ days ago
- Salem, IL (13 miles from Vernon, IL)
- 30+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Cashier Customer Service Associate - Vandalia
- Vandalia, IL (5 miles from Vernon, IL)
- 45+ days ago
- Vandalia, IL (5 miles from Vernon, IL)
- 45+ days ago
Join Our Team at Mach 1 Stores in Vandalia, Illinois! Hey there! Are you a people person and love helping others? Mach 1 Stores is on the lookout for an Entry-Level Customer Service Associate to...
Customer Service Rep(02953) - 1500 South Il -127
- Greenville, IL (20 miles from Vernon, IL)
- 90+ days ago
- Greenville, IL (20 miles from Vernon, IL)
- 90+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Demographic Data for Vernon, IL
Moving to Vernon, IL? Find some basic demographic data about Vernon, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Vernon, IL
Highest Education Level
Customer Service Representatives in Vernon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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