Customer Service Representative Jobs in Trenton, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 51 Jobs

Customer Service Associate

  • Edwardsville, IL (21 miles from Trenton, IL)
  • 1 day ago
  • Edwardsville, IL (21 miles from Trenton, IL)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Service Rep - Starting Monday, 8/4/2025

  • Belleville, IL (19 miles from Trenton, IL)
  • 1 day ago
  • Belleville, IL (19 miles from Trenton, IL)
  • 1 day ago

Come join our thriving team as a Remote Customer Service Representative!...

Remote Work

Customer Service Salesperson - Highland, IL

  • Highland, IL (9 miles from Trenton, IL)
  • 2 days ago
  • Highland, IL (9 miles from Trenton, IL)
  • 2 days ago

Customer Service Salesperson - Highland, IL Description Responsible or involved in all service aspects of customers' orders, questions, problems, contracts, changes, and quotes to satisfy...

Customer Experience Specialist (Mortgage)

  • Edwardsville, IL (21 miles from Trenton, IL)
  • 3 days ago
  • Edwardsville, IL (21 miles from Trenton, IL)
  • 3 days ago

Call Center - Contact Experience Specialist Location: St. Louis, MO 63110 Pay Rate: $23.00/hour Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with flexibility) Work Environment: On-site (should...

Customer Service Clerk

  • Sauget, IL (24 miles from Trenton, IL)
  • 4 days ago
  • Sauget, IL (24 miles from Trenton, IL)
  • 4 days ago

Come and experience the difference with R+L Carriers R+L Carriers has immediate need for a Full Time Customer Service Representative in our Sauget, IL Service Center office....

Customer Service Representative

  • Glen Carbon, IL (17 miles from Trenton, IL)
  • 5 days ago
  • Glen Carbon, IL (17 miles from Trenton, IL)
  • 5 days ago

Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Troy, IL (12 miles from Trenton, IL)
  • 5 days ago
  • Troy, IL (12 miles from Trenton, IL)
  • 5 days ago

Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Collinsville, IL (16 miles from Trenton, IL)
  • 7 days ago
  • Collinsville, IL (16 miles from Trenton, IL)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Collinsville, IL (16 miles from Trenton, IL)
  • 7 days ago
  • Collinsville, IL (16 miles from Trenton, IL)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Donor Support Technician

  • O Fallon, IL (12 miles from Trenton, IL)
  • 7 days ago
  • O Fallon, IL (12 miles from Trenton, IL)
  • 7 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Medical Screener - Reception Technician (Customer Service)

  • O Fallon, IL (12 miles from Trenton, IL)
  • 7 days ago
  • O Fallon, IL (12 miles from Trenton, IL)
  • 7 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Sales Representative

  • O Fallon, IL (12 miles from Trenton, IL)
  • 9 days ago
  • O Fallon, IL (12 miles from Trenton, IL)
  • 9 days ago

6007 - O'Fallon - 1254 Central Park Drive, O'Fallon, Illinois, 62269 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Account Representative

  • Granite City, IL (24 miles from Trenton, IL)
  • 9 days ago
  • Granite City, IL (24 miles from Trenton, IL)
  • 9 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative - Employee Benefits

  • Greenville, IL (21 miles from Trenton, IL)
  • 10 days ago
  • Greenville, IL (21 miles from Trenton, IL)
  • 10 days ago

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....

Customer Service Rep(02855) - 4996 Rte 159 Unit A Glen

  • Glen Carbon, IL (17 miles from Trenton, IL)
  • 12 days ago
  • Glen Carbon, IL (17 miles from Trenton, IL)
  • 12 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties....

Demographic Data for Trenton, IL

Moving to Trenton, IL? Find some basic demographic data about Trenton, IL below.


Local
National
4,562
93
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Trenton, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Trenton, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Trenton, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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