Customer Service Representative Jobs in Tinley Park, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 358 Jobs
Circle Buick GMC Hummer EV

Automotive Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Customer Service Representative (on-site)

  • Bolingbrook, IL (15 miles from Tinley Park, IL)
  • 10 days ago
  • Bolingbrook, IL (15 miles from Tinley Park, IL)
  • 10 days ago

Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago). If you enjoy solving problems, communicating...

Customer Service Representative

  • Naperville, IL (21 miles from Tinley Park, IL)
  • 30+ days ago
  • Naperville, IL (21 miles from Tinley Park, IL)
  • 30+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Senior Inside Sales Team Manager

  • Naperville, IL (21 miles from Tinley Park, IL)
  • 30+ days ago
  • Naperville, IL (21 miles from Tinley Park, IL)
  • 30+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53

  • Saint John, IN (20 miles from Tinley Park, IL)
  • 5 hours ago
  • Saint John, IN (20 miles from Tinley Park, IL)
  • 5 hours ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53 9705 Wicker Ave, St John, IN 46373, USA Req #35 Thursday, May 1, 2025 Full-Time or Part-Time Day Team Member At Crew...

Customer Service Representative - No Experience Needed

  • River Grove, IL (24 miles from Tinley Park, IL)
  • 1 hour ago
  • River Grove, IL (24 miles from Tinley Park, IL)
  • 1 hour ago

Customer Service Representative - No Experience Needed!...

Customer Service Associate - Temporary

  • Naperville, IL (21 miles from Tinley Park, IL)
  • 1 hour ago
  • Naperville, IL (21 miles from Tinley Park, IL)
  • 1 hour ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Posen, IL (8 miles from Tinley Park, IL)
  • 1 hour ago
  • Posen, IL (8 miles from Tinley Park, IL)
  • 1 hour ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Westmont, IL (17 miles from Tinley Park, IL)
  • 1 hour ago
  • Westmont, IL (17 miles from Tinley Park, IL)
  • 1 hour ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Automotive Customer Service Advisor

  • Lansing, IL (14 miles from Tinley Park, IL)
  • 1 hour ago
  • Lansing, IL (14 miles from Tinley Park, IL)
  • 1 hour ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Wealth Alternatives Client Service Associate

  • Chicago, IL (24 miles from Tinley Park, IL)
  • 9 hours ago
  • Chicago, IL (24 miles from Tinley Park, IL)
  • 9 hours ago

at Nuveen Investments in Chicago, Illinois, United States Job Description Client Service Associate will partner closely with teams in product, distribution, operations, technology, shareholder...

Customer Service Representative (Clerk Typist)

  • Joliet, IL (20 miles from Tinley Park, IL)
  • 9 hours ago
  • Joliet, IL (20 miles from Tinley Park, IL)
  • 9 hours ago

City of Joliet Human Resources ... employmentjoliet.gov JOB POSTING #: 32-25 POSITION POSTED: 04/23/2025 POSITION EXPIRATION: Until Filled TITLE: Customer Service Representative (Clerk Typist) (Position...

Customer Service Associate Job Northlake, IL

  • Northlake, IL (24 miles from Tinley Park, IL)
  • 1 day ago
  • Northlake, IL (24 miles from Tinley Park, IL)
  • 1 day ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Jet Brite located at 2100...

Bilingual Customer Service Representative - Remote

  • Oak Brook, IL (17 miles from Tinley Park, IL)
  • 1 day ago
  • Oak Brook, IL (17 miles from Tinley Park, IL)
  • 1 day ago

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - REMOTE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Customer Service Engineer (System Administrator) (ESOM)

  • Hines, IL (20 miles from Tinley Park, IL)
  • 1 day ago
  • Hines, IL (20 miles from Tinley Park, IL)
  • 1 day ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Demographic Data for Tinley Park, IL

Moving to Tinley Park, IL? Find some basic demographic data about Tinley Park, IL below.


Local
National
63,723
1,413
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Tinley Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tinley Park, IL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tinley Park, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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