Customer Service Representative Jobs in Thornton, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from Thornton, IL)
- 4 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from Thornton, IL)
- 4 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service Representative
- Chicago, IL (23 miles from Thornton, IL)
- 2 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 2 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Lead Airport Agent - Customer Service
- Chicago, IL (23 miles from Thornton, IL)
- 3 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 3 hours ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
- Chicago, IL (23 miles from Thornton, IL)
- 3 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 3 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Support Specialist, Executive Community Relations (Swing Shift)
- Chicago, IL (23 miles from Thornton, IL)
- 5 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 5 hours ago
About the Role** The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence...
GC Retail Lead Customer Service Associate Store
- Chicago, IL (23 miles from Thornton, IL)
- 8 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 8 hours ago
GC Retail Lead Customer Service Associate Store 334 Job ID: 27149 Job Type: Full-time Location: Chicago, IL Date Posted: Jun 30, 2025 Job Description Pay Rate: $19.00/hr - $23.75/hr depending on...
Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (14 miles from Thornton, IL)
- 8 hours ago
- Monee, IL (14 miles from Thornton, IL)
- 8 hours ago
Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of...
- Chicago, IL (23 miles from Thornton, IL)
- 12 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 12 hours ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
- Flossmoor, IL (4 miles from Thornton, IL)
- 12 hours ago
- Flossmoor, IL (4 miles from Thornton, IL)
- 12 hours ago
JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk. Customer Service Agent is...
Business Insurance Client Service Representative
- Chicago, IL (23 miles from Thornton, IL)
- 13 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 13 hours ago
Company: Marsh McLennan Agency Description: Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard...
- Oak Brook, IL (23 miles from Thornton, IL)
- 13 hours ago
- Oak Brook, IL (23 miles from Thornton, IL)
- 13 hours ago
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry,...
Warehouse Customer Service Assistant
- Gary, IN (13 miles from Thornton, IL)
- 17 hours ago
- Gary, IN (13 miles from Thornton, IL)
- 17 hours ago
Warehouse Customer Service Assistant 2100 E 15th Ave, Gary, IN 46402, USA Req #6642 Wednesday, July 2, 2025 OnTrac is hiring an Operations Assistant Level 1! Are you eager to join a dynamic and...
Customer Experience Representative, Core Services
- Chicago, IL (23 miles from Thornton, IL)
- 23 hours ago
- Chicago, IL (23 miles from Thornton, IL)
- 23 hours ago
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the...
Senior Customer Service Representative
- Hammond, IN (8 miles from Thornton, IL)
- 23 hours ago
- Hammond, IN (8 miles from Thornton, IL)
- 23 hours ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Customer Service Representative
- Oak Forest, IL (8 miles from Thornton, IL)
- 1 day ago
- Oak Forest, IL (8 miles from Thornton, IL)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Thornton, IL
Moving to Thornton, IL? Find some basic demographic data about Thornton, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Thornton, IL
Highest Education Level
Customer Service Representatives in Thornton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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