Customer Service Representative Jobs in Staunton, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Glen Carbon, IL (19 miles from Staunton, IL)
- moments ago
- Glen Carbon, IL (19 miles from Staunton, IL)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Greenville, IL (21 miles from Staunton, IL)
- 1 hour ago
- Greenville, IL (21 miles from Staunton, IL)
- 1 hour ago
Req ID: 459069 Address: 1900 S. State Rd. 127 Greenville, IL, 62246 Benefits: * $15.50 - $20.15 p/hr * * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
- Alton, IL (18 miles from Staunton, IL)
- 10 hours ago
- Alton, IL (18 miles from Staunton, IL)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Salesperson - Highland, IL
- Highland, IL (18 miles from Staunton, IL)
- 4 days ago
- Highland, IL (18 miles from Staunton, IL)
- 4 days ago
Customer Service Salesperson - Highland, IL Description Responsible or involved in all service aspects of customers' orders, questions, problems, contracts, changes, and quotes to satisfy...
Customer Experience Specialist (Mortgage)
- Edwardsville, IL (13 miles from Staunton, IL)
- 5 days ago
- Edwardsville, IL (13 miles from Staunton, IL)
- 5 days ago
Call Center - Contact Experience Specialist Location: St. Louis, MO 63110 Pay Rate: $23.00/hour Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with flexibility) Work Environment: On-site (should...
Customer Service Representative
- Glen Carbon, IL (19 miles from Staunton, IL)
- 6 days ago
- Glen Carbon, IL (19 miles from Staunton, IL)
- 6 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Troy, IL (22 miles from Staunton, IL)
- 7 days ago
- Troy, IL (22 miles from Staunton, IL)
- 7 days ago
Store 4701359: 536 Edwardsville Rd, Troy, Illinois 62294 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- East Alton, IL (19 miles from Staunton, IL)
- 9 days ago
- East Alton, IL (19 miles from Staunton, IL)
- 9 days ago
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: Assists the Customer Service Supervisor in the...
Pharmacy Customer Service Associate
- Collinsville, IL (24 miles from Staunton, IL)
- 9 days ago
- Collinsville, IL (24 miles from Staunton, IL)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Benld, IL (5 miles from Staunton, IL)
- 11 days ago
- Benld, IL (5 miles from Staunton, IL)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Employee Benefits
- Greenville, IL (21 miles from Staunton, IL)
- 12 days ago
- Greenville, IL (21 miles from Staunton, IL)
- 12 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Rep(02855) - 4996 Rte 159 Unit A Glen
- Glen Carbon, IL (19 miles from Staunton, IL)
- 14 days ago
- Glen Carbon, IL (19 miles from Staunton, IL)
- 14 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Alton, IL (18 miles from Staunton, IL)
- 15 days ago
- Alton, IL (18 miles from Staunton, IL)
- 15 days ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Alton, IL (19 miles from Staunton, IL)
- 16 days ago
- East Alton, IL (19 miles from Staunton, IL)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Afternoons
- Maryville, IL (22 miles from Staunton, IL)
- 17 days ago
- Maryville, IL (22 miles from Staunton, IL)
- 17 days ago
Store 4701459: 6559 State Rte 162, Maryville, Illinois 62062 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Staunton, IL
Moving to Staunton, IL? Find some basic demographic data about Staunton, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Staunton, IL
Highest Education Level
Customer Service Representatives in Staunton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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