Customer Service Representative Jobs in Spring Valley, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Maintenance Technician
- Ohio, IL (18 miles from Spring Valley, IL)
- 12 days ago
- Ohio, IL (18 miles from Spring Valley, IL)
- 12 days ago
Customer Service Maintenance Technician Job Overview: We are seeking a Customer Service Maintenance Technician who will be responsible for safely installing, maintaining, inspecting, and removing...
Customer Service Representative, 2nd Shift - Open Availability
- Streator, IL (24 miles from Spring Valley, IL)
- 17 days ago
- Streator, IL (24 miles from Spring Valley, IL)
- 17 days ago
Store 4701245: 1006 W Main St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Blood Collection Staff Customer Service
- Peru, IL (4 miles from Spring Valley, IL)
- 18 days ago
- Peru, IL (4 miles from Spring Valley, IL)
- 18 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Associate - Temporary
- Peru, IL (4 miles from Spring Valley, IL)
- 20 days ago
- Peru, IL (4 miles from Spring Valley, IL)
- 20 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative, PT Weekends
- Streator, IL (24 miles from Spring Valley, IL)
- 27 days ago
- Streator, IL (24 miles from Spring Valley, IL)
- 27 days ago
Store 4701246: 1211 S Bloomington St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- La Salle, IL (8 miles from Spring Valley, IL)
- 30+ days ago
- La Salle, IL (8 miles from Spring Valley, IL)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Princeton, IL (10 miles from Spring Valley, IL)
- 45+ days ago
- Princeton, IL (10 miles from Spring Valley, IL)
- 45+ days ago
The Intake I (IQA) Associate will also assist with other duties such as outbound calls, monitoring/responding to inquiries in mailboxes and other duties as assigned by the leadership team....
Pharmacy Customer Service Associate
- Streator, IL (24 miles from Spring Valley, IL)
- 45+ days ago
- Streator, IL (24 miles from Spring Valley, IL)
- 45+ days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Lead Customer Service Representative, Full or Part Time
- Streator, IL (24 miles from Spring Valley, IL)
- 45+ days ago
- Streator, IL (24 miles from Spring Valley, IL)
- 45+ days ago
Store 4701252: 1727 N Bloomington St, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep - Ottawa, IL
- Ottawa, IL (18 miles from Spring Valley, IL)
- 45+ days ago
- Ottawa, IL (18 miles from Spring Valley, IL)
- 45+ days ago
at Lincare, Inc in Ottawa, Illinois, United States Job Description Offering up to $18 per hour This employee communicates with customers for the purposes of answering questions, resolving...
Client Services Representative
- Ohio, IL (18 miles from Spring Valley, IL)
- 90+ days ago
- Ohio, IL (18 miles from Spring Valley, IL)
- 90+ days ago
Job Description Client Service Representative (CSR) - Join Our Friendly Team! Location: Oak Pointe Veterinary Care Oak Pointe Veterinary Care, a full-service companion and exotic pet hospital, is...
Customer Service Rep(02823) - 1613 N Bloomington St
- Streator, IL (24 miles from Spring Valley, IL)
- 90+ days ago
- Streator, IL (24 miles from Spring Valley, IL)
- 90+ days ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
- Peru, IL (4 miles from Spring Valley, IL)
- 90+ days ago
- Peru, IL (4 miles from Spring Valley, IL)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Spring Valley, IL
Moving to Spring Valley, IL? Find some basic demographic data about Spring Valley, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Spring Valley, IL
Highest Education Level
Customer Service Representatives in Spring Valley, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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