Customer Service Representative Jobs in South Elgin, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (23 miles from South Elgin, IL)
- 30+ days ago
- Mundelein, IL (23 miles from South Elgin, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Aurora, IL (14 miles from South Elgin, IL)
- 15 days ago
- Aurora, IL (14 miles from South Elgin, IL)
- 15 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Aurora, IL (14 miles from South Elgin, IL)
- 18 days ago
- Aurora, IL (14 miles from South Elgin, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Naperville, IL (17 miles from South Elgin, IL)
- 18 days ago
- Naperville, IL (17 miles from South Elgin, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Rep(9170) - 200 North Avenue
- West Chicago, IL (8 miles from South Elgin, IL)
- 3 hours ago
- West Chicago, IL (8 miles from South Elgin, IL)
- 3 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02837) 12 W Dundee Rd
- Wheeling, IL (21 miles from South Elgin, IL)
- 4 hours ago
- Wheeling, IL (21 miles from South Elgin, IL)
- 4 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (RSS)
- Hoffman Estates, IL (14 miles from South Elgin, IL)
- 5 hours ago
- Hoffman Estates, IL (14 miles from South Elgin, IL)
- 5 hours ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
Customer Service Representative
- Woodridge, IL (22 miles from South Elgin, IL)
- 19 hours ago
- Woodridge, IL (22 miles from South Elgin, IL)
- 19 hours ago
... International Parkway, Woodridge, Illinois 60517 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...
- Downers Grove, IL (19 miles from South Elgin, IL)
- 19 hours ago
- Downers Grove, IL (19 miles from South Elgin, IL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Automotive Customer Service Advisor
- Naperville, IL (17 miles from South Elgin, IL)
- 19 hours ago
- Naperville, IL (17 miles from South Elgin, IL)
- 19 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Pharmacy Customer Service Associate
- Westmont, IL (22 miles from South Elgin, IL)
- 19 hours ago
- Westmont, IL (22 miles from South Elgin, IL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02942) 323 W Irving Park Rd
- Wood Dale, IL (17 miles from South Elgin, IL)
- 1 day ago
- Wood Dale, IL (17 miles from South Elgin, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (23 miles from South Elgin, IL)
- 1 day ago
- Mundelein, IL (23 miles from South Elgin, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Remote --- Customer Service Representative
- Oak Brook, IL (23 miles from South Elgin, IL)
- 2 days ago
- Oak Brook, IL (23 miles from South Elgin, IL)
- 2 days ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Rep(2723) - 574 W Army Trail Road
- Bloomingdale, IL (11 miles from South Elgin, IL)
- 2 days ago
- Bloomingdale, IL (11 miles from South Elgin, IL)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for South Elgin, IL
Moving to South Elgin, IL? Find some basic demographic data about South Elgin, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in South Elgin, IL
Highest Education Level
Customer Service Representatives in South Elgin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »