Customer Service Representative Jobs in South Elgin, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 267 Jobs

Customer Service Representative (on-site)

  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 7 days ago
  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 7 days ago

Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago). If you enjoy solving problems, communicating...

Customer Service Associate Job Bolingbrook, IL

  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 4 hours ago
  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 4 hours ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Jet Brite located at 600 E....

Customer Service Rep

  • Woodridge, IL (22 miles from South Elgin, IL)
  • 4 hours ago
  • Woodridge, IL (22 miles from South Elgin, IL)
  • 4 hours ago

Looking for a Customer Service Rep in the Woodridge, Illinois area. This person would be responsible for supporting sales representatives and customers by providing information on availability of...

Remote Customer Service Representative - Facility Maintenance Services

  • Aurora, IL (14 miles from South Elgin, IL)
  • 9 hours ago
  • Aurora, IL (14 miles from South Elgin, IL)
  • 9 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Associate - Temporary

  • Algonquin, IL (11 miles from South Elgin, IL)
  • 11 hours ago
  • Algonquin, IL (11 miles from South Elgin, IL)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Hillside, IL (22 miles from South Elgin, IL)
  • 11 hours ago
  • Hillside, IL (22 miles from South Elgin, IL)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Specialist

  • Geneva, IL (8 miles from South Elgin, IL)
  • 12 hours ago
  • Geneva, IL (8 miles from South Elgin, IL)
  • 12 hours ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Restaurant Customer Service Team Member

  • Naperville, IL (17 miles from South Elgin, IL)
  • 13 hours ago
  • Naperville, IL (17 miles from South Elgin, IL)
  • 13 hours ago

Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Service Agent

  • Island Lake, IL (20 miles from South Elgin, IL)
  • 14 hours ago
  • Island Lake, IL (20 miles from South Elgin, IL)
  • 14 hours ago

Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This...

Customer Service Specialist - Office Based

  • Elmhurst, IL (20 miles from South Elgin, IL)
  • 14 hours ago
  • Elmhurst, IL (20 miles from South Elgin, IL)
  • 14 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Specialist - Elmhurst Office Based

  • Elmhurst, IL (20 miles from South Elgin, IL)
  • 14 hours ago
  • Elmhurst, IL (20 miles from South Elgin, IL)
  • 14 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Manufacturing Customer Service Rep

  • Woodridge, IL (22 miles from South Elgin, IL)
  • 20 hours ago
  • Woodridge, IL (22 miles from South Elgin, IL)
  • 20 hours ago

Let Kelly Services find your dream job! Kelly Services is seeking an experienced Customer Support & Relationship Specialist in Woodridge, IL. Must have at least three years of experience in...

Truck Customer Success Specialist

  • Hoffman Estates, IL (14 miles from South Elgin, IL)
  • 20 hours ago
  • Hoffman Estates, IL (14 miles from South Elgin, IL)
  • 20 hours ago

Field Based Position - Must reside near a Major Airport About US CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across...

Customer Service Associate

  • West Dundee, IL (8 miles from South Elgin, IL)
  • 21 hours ago
  • West Dundee, IL (8 miles from South Elgin, IL)
  • 21 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative II

  • Northlake, IL (22 miles from South Elgin, IL)
  • 23 hours ago
  • Northlake, IL (22 miles from South Elgin, IL)
  • 23 hours ago

Qualifications Education & Experience Minimum High School or GED Minimum 2 year of extensive computer and order entry experience Preferred 3 year call center experience Preferred 3 year previous customer...

Remote Work

Demographic Data for South Elgin, IL

Moving to South Elgin, IL? Find some basic demographic data about South Elgin, IL below.


Local
National
24,361
590
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in South Elgin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Elgin, IL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Elgin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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