Customer Service Representative Jobs in South Elgin, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 340 Jobs

Customer Service Representative

  • Naperville, IL (17 miles from South Elgin, IL)
  • 6 days ago
  • Naperville, IL (17 miles from South Elgin, IL)
  • 6 days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...

Inside Sales Site Developer, Quill

  • Naperville, IL (17 miles from South Elgin, IL)
  • 10 days ago
  • Naperville, IL (17 miles from South Elgin, IL)
  • 10 days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...

Inside Sales Print and Promotion, Quill

  • Naperville, IL (17 miles from South Elgin, IL)
  • 60+ days ago
  • Naperville, IL (17 miles from South Elgin, IL)
  • 60+ days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...

Customer Service - Self Storage Manager

  • Palatine, IL (16 miles from South Elgin, IL)
  • moments ago
  • Palatine, IL (16 miles from South Elgin, IL)
  • moments ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Order Processing / Customer Service

  • Naperville, IL (17 miles from South Elgin, IL)
  • moments ago
  • Naperville, IL (17 miles from South Elgin, IL)
  • moments ago

LSK121 Dental Laboratory is a high-end dental lab with 30+ staff specializing in cosmetic & implant restorations. We are hiring a reliable, detail-oriented team member for our Order Processing &...

Insurance Sales Agent - Customer Service

  • Woodstock, IL (24 miles from South Elgin, IL)
  • 7 hours ago
  • Woodstock, IL (24 miles from South Elgin, IL)
  • 7 hours ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $16 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Customer Service Rep - weekends only

  • Elmhurst, IL (20 miles from South Elgin, IL)
  • 9 hours ago
  • Elmhurst, IL (20 miles from South Elgin, IL)
  • 9 hours ago

Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...

Customer Service Associate - Temporary

  • Fox River Grove, IL (14 miles from South Elgin, IL)
  • 9 hours ago
  • Fox River Grove, IL (14 miles from South Elgin, IL)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Cary, IL (16 miles from South Elgin, IL)
  • 9 hours ago
  • Cary, IL (16 miles from South Elgin, IL)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 10 hours ago
  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 10 hours ago

SURESTAFF is immediately hiring Customer Service Representatives in Elk Grove Village, IL....

Customer Service Associate - Wellness Center

  • Arlington Heights, IL (18 miles from South Elgin, IL)
  • 13 hours ago
  • Arlington Heights, IL (18 miles from South Elgin, IL)
  • 13 hours ago

Hourly Pay Range: $17.00 - $25.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Customer...

Rep II, Customer Service (CLS) (1st Shift) - Bolingbrook IL

  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 14 hours ago
  • Bolingbrook, IL (23 miles from South Elgin, IL)
  • 14 hours ago

Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...

FT Sales Associate

  • Geneva, IL (8 miles from South Elgin, IL)
  • 20 hours ago
  • Geneva, IL (8 miles from South Elgin, IL)
  • 20 hours ago

About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...

Customer Service Representative

  • Aurora, IL (14 miles from South Elgin, IL)
  • 20 hours ago
  • Aurora, IL (14 miles from South Elgin, IL)
  • 20 hours ago

We're hiring a Customer Service Representative in Aurora, IL for a fast-paced facility where precision, teamwork, and hustle come together daily....

Customer Service Rep 1

  • Lincolnshire, IL (24 miles from South Elgin, IL)
  • 1 day ago
  • Lincolnshire, IL (24 miles from South Elgin, IL)
  • 1 day ago

Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited...

Demographic Data for South Elgin, IL

Moving to South Elgin, IL? Find some basic demographic data about South Elgin, IL below.


Local
National
24,361
590
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in South Elgin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Elgin, IL offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Elgin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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