Customer Service Representative Jobs in South Beloit, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 47 Jobs

Customer Support Representative

  • Janesville, WI (17 miles from South Beloit, IL)
  • 10 hours ago
  • Janesville, WI (17 miles from South Beloit, IL)
  • 10 hours ago

Purpose: The Customer Support Representative provides customer support through phone or email to customers with questions, concerns, or confusion around our payment services. Essential Duties and...

Customer Service Representative

  • Rockford, IL (12 miles from South Beloit, IL)
  • 1 day ago
  • Rockford, IL (12 miles from South Beloit, IL)
  • 1 day ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Retail Customer Service Cashier

  • Roscoe, IL (3 miles from South Beloit, IL)
  • 1 day ago
  • Roscoe, IL (3 miles from South Beloit, IL)
  • 1 day ago

Req ID: 459043 Address: 13477 Quality Dr. Roscoe, IL, 61073 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Retail Sales Associate - Part Time

  • South Beloit, IL
  • 2 days ago
  • South Beloit, IL
  • 2 days ago

Retail Sales Associate - Part Time Sunnyside South Beloit, IL COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our...

Pharmacy Customer Service Associate

  • Belvidere, IL (18 miles from South Beloit, IL)
  • 2 days ago
  • Belvidere, IL (18 miles from South Beloit, IL)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Winnebago, IL (17 miles from South Beloit, IL)
  • 2 days ago
  • Winnebago, IL (17 miles from South Beloit, IL)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(02844) - 2922 N Main St

  • Rockford, IL (12 miles from South Beloit, IL)
  • 3 days ago
  • Rockford, IL (12 miles from South Beloit, IL)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Machesney Park, IL (7 miles from South Beloit, IL)
  • 3 days ago
  • Machesney Park, IL (7 miles from South Beloit, IL)
  • 3 days ago

Position Overview We are seeking a dynamic and detail-oriented individual to support our sales team in a fast-paced environment. This role involves processing customer orders, maintaining accurate...

Customer Service Rep(02949) - 1935 Harlem Rd

  • Loves Park, IL (10 miles from South Beloit, IL)
  • 4 days ago
  • Loves Park, IL (10 miles from South Beloit, IL)
  • 4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Sales & Customer Service Associate

  • Rockford, IL (12 miles from South Beloit, IL)
  • 4 days ago
  • Rockford, IL (12 miles from South Beloit, IL)
  • 4 days ago

Overview Where Better Careers Begin! Massage Envy 6241 E. State ST. Rockford IL 61108 Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you...

Customer Service Rep(02021) - 1260 Milton Ave

  • Janesville, WI (17 miles from South Beloit, IL)
  • 5 days ago
  • Janesville, WI (17 miles from South Beloit, IL)
  • 5 days ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business skills as a manager for Domino's...

Customer Service Rep for Sign Shop / Sales & Production

  • Loves Park, IL (10 miles from South Beloit, IL)
  • 6 days ago
  • Loves Park, IL (10 miles from South Beloit, IL)
  • 6 days ago

un Customer Service Rep for Sign Shop / Sales & Production (Northern Illinois) compensation: commensurate with experience employment type: experience level: mid level job title: Client Service...

Customer Care Specialist

  • Rockford, IL (12 miles from South Beloit, IL)
  • 7 days ago
  • Rockford, IL (12 miles from South Beloit, IL)
  • 7 days ago

This job was posted by : For more information, please see: **Customer Care Specialist** Obsidian Manufacturing Industries, Inc. is seeking an organized Customer Care Specialist to join our...

Customer Account Representative

  • Beloit, WI (7 miles from South Beloit, IL)
  • 7 days ago
  • Beloit, WI (7 miles from South Beloit, IL)
  • 7 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Account Representative

  • Rockford, IL (12 miles from South Beloit, IL)
  • 8 days ago
  • Rockford, IL (12 miles from South Beloit, IL)
  • 8 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Demographic Data for South Beloit, IL

Moving to South Beloit, IL? Find some basic demographic data about South Beloit, IL below.


Local
National
11,252
208
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in South Beloit, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Beloit, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Beloit, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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