Customer Service Representative Jobs in Shorewood, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Donor Support Technician
- Montgomery, IL (14 miles from Shorewood, IL)
- 7 hours ago
- Montgomery, IL (14 miles from Shorewood, IL)
- 7 hours ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Store Customer Service Specialist
- Glen Ellyn, IL (24 miles from Shorewood, IL)
- 13 hours ago
- Glen Ellyn, IL (24 miles from Shorewood, IL)
- 13 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, 3rd Shift
- Montgomery, IL (14 miles from Shorewood, IL)
- 17 hours ago
- Montgomery, IL (14 miles from Shorewood, IL)
- 17 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Montgomery, IL (14 miles from Shorewood, IL)
- 17 hours ago
- Montgomery, IL (14 miles from Shorewood, IL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Oak Forest, IL (24 miles from Shorewood, IL)
- 17 hours ago
- Oak Forest, IL (24 miles from Shorewood, IL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely...
Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business...
Customer Service Representative
- Glendale Heights, IL (24 miles from Shorewood, IL)
- 1 day ago
- Glendale Heights, IL (24 miles from Shorewood, IL)
- 1 day ago
Generate customer quotations based on requested products or services. Accurately enter sales orders received via email, phone, or fax into the ERP system, ensuring all customer details, billing...
Customer Service Representative
- Wheaton, IL (22 miles from Shorewood, IL)
- 1 day ago
- Wheaton, IL (22 miles from Shorewood, IL)
- 1 day ago
Customer Service Representative Salary $30,751.50 Annually Location 422 N....
Customer Service Sales Representative
- New Lenox, IL (13 miles from Shorewood, IL)
- 1 day ago
- New Lenox, IL (13 miles from Shorewood, IL)
- 1 day ago
6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for...
Customer Service Representative (Part-Time)
- Crest Hill, IL (5 miles from Shorewood, IL)
- 1 day ago
- Crest Hill, IL (5 miles from Shorewood, IL)
- 1 day ago
Overview Shift Time Available: Monday - Friday | 5:00 PM - 10:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Associate Customer Care Representative
- Lisle, IL (18 miles from Shorewood, IL)
- 1 day ago
- Lisle, IL (18 miles from Shorewood, IL)
- 1 day ago
Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...
Remote WorkCustomer Service Representative
- Westmont, IL (22 miles from Shorewood, IL)
- 2 days ago
- Westmont, IL (22 miles from Shorewood, IL)
- 2 days ago
We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....
Customer Service Representative, 3rd Shift
- Aurora, IL (17 miles from Shorewood, IL)
- 2 days ago
- Aurora, IL (17 miles from Shorewood, IL)
- 2 days ago
Store 4706827: 1127 N Eola Rd, Aurora, Illinois 60502 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Shorewood, IL
Moving to Shorewood, IL? Find some basic demographic data about Shorewood, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shorewood, IL
Highest Education Level
Customer Service Representatives in Shorewood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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