Customer Service Representative Jobs in Secor, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Electrical Supply - Customer Service Representative
- Peoria, IL (24 miles from Secor, IL)
- 1 day ago
- Peoria, IL (24 miles from Secor, IL)
- 1 day ago
Customer Service Representative – Electrical Supply Peoria, IL At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!...
- Bloomington, IL (17 miles from Secor, IL)
- 2 days ago
- Bloomington, IL (17 miles from Secor, IL)
- 2 days ago
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
Customer Service Representative RiverPlex
- Peoria, IL (24 miles from Secor, IL)
- 6 days ago
- Peoria, IL (24 miles from Secor, IL)
- 6 days ago
Service Representative RiverPlex, will be responsible for all functions at the front desk including but not limited to: Enthusiastically greet all members/guests/staff upon entrance to the facility...
Customer Service Representative
- Peoria, IL (24 miles from Secor, IL)
- 6 days ago
- Peoria, IL (24 miles from Secor, IL)
- 6 days ago
Help at Home is hiring!** **We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program up to $10,000* in bonuses per...
Sales & Customer Service Associate
- Normal, IL (15 miles from Secor, IL)
- 7 days ago
- Normal, IL (15 miles from Secor, IL)
- 7 days ago
Overview Where Better Careers Begin! Massage Envy Bloomington Normal Do you have a passion for helping others? At the Massage Envy Bloomington Normal franchise, we support and inspire you to be...
Customer Service Representative
- Peoria, IL (24 miles from Secor, IL)
- 8 days ago
- Peoria, IL (24 miles from Secor, IL)
- 8 days ago
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism....
Traders Circle Member Service Representative
- Normal, IL (15 miles from Secor, IL)
- 9 days ago
- Normal, IL (15 miles from Secor, IL)
- 9 days ago
Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the...
Store Customer Service Specialist (Shared-Multiple
- Bloomington, IL (17 miles from Secor, IL)
- 10 days ago
- Bloomington, IL (17 miles from Secor, IL)
- 10 days ago
at The Sherwin-Williams Company in Bloomington, Illinois, United States Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely...
Pharmacy Customer Service Associate
- Normal, IL (15 miles from Secor, IL)
- 11 days ago
- Normal, IL (15 miles from Secor, IL)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bloomington, IL (17 miles from Secor, IL)
- 11 days ago
- Bloomington, IL (17 miles from Secor, IL)
- 11 days ago
A local medical equipment company is seeking a detail-oriented and proactive Customer Service Representative to assist with patient billing, collections, and account follow-up....
Customer Service Representative
- East Peoria, IL (22 miles from Secor, IL)
- 13 days ago
- East Peoria, IL (22 miles from Secor, IL)
- 13 days ago
Store 4700125: 301 N Main, East Peoria, Illinois 61611 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Store Customer Service Specialist (Shared-Multiple Locations)
- Normal, IL (15 miles from Secor, IL)
- 13 days ago
- Normal, IL (15 miles from Secor, IL)
- 13 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist (Shared-Multiple Locations)
- Bloomington, IL (17 miles from Secor, IL)
- 14 days ago
- Bloomington, IL (17 miles from Secor, IL)
- 14 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, PT Open Availability
- Bloomington, IL (17 miles from Secor, IL)
- 15 days ago
- Bloomington, IL (17 miles from Secor, IL)
- 15 days ago
Store 4701407: 2412 S Main St, Bloomington, Illinois 61704 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Peoria, IL (24 miles from Secor, IL)
- 17 days ago
- Peoria, IL (24 miles from Secor, IL)
- 17 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Demographic Data for Secor, IL
Moving to Secor, IL? Find some basic demographic data about Secor, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Secor, IL
Highest Education Level
Customer Service Representatives in Secor, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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