Customer Service Representative Jobs in Seatonville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist (Shared-Multiple Locations)
- Princeton, IL (8 miles from Seatonville, IL)
- 5 hours ago
- Princeton, IL (8 miles from Seatonville, IL)
- 5 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist (Shared-Multiple Locations)
- Princeton, IL (8 miles from Seatonville, IL)
- 1 day ago
- Princeton, IL (8 miles from Seatonville, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Maintenance Technician
- Ohio, IL (15 miles from Seatonville, IL)
- 13 days ago
- Ohio, IL (15 miles from Seatonville, IL)
- 13 days ago
Customer Service Maintenance Technician Job Overview: We are seeking a Customer Service Maintenance Technician who will be responsible for safely installing, maintaining, inspecting, and removing...
Blood Collection Staff Customer Service
- Peru, IL (6 miles from Seatonville, IL)
- 20 days ago
- Peru, IL (6 miles from Seatonville, IL)
- 20 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Associate - Temporary
- Peru, IL (6 miles from Seatonville, IL)
- 22 days ago
- Peru, IL (6 miles from Seatonville, IL)
- 22 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative
- La Salle, IL (9 miles from Seatonville, IL)
- 30+ days ago
- La Salle, IL (9 miles from Seatonville, IL)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Princeton, IL (8 miles from Seatonville, IL)
- 45+ days ago
- Princeton, IL (8 miles from Seatonville, IL)
- 45+ days ago
The Intake I (IQA) Associate will also assist with other duties such as outbound calls, monitoring/responding to inquiries in mailboxes and other duties as assigned by the leadership team....
Customer Service Rep - Ottawa, IL
- Ottawa, IL (21 miles from Seatonville, IL)
- 45+ days ago
- Ottawa, IL (21 miles from Seatonville, IL)
- 45+ days ago
at Lincare, Inc in Ottawa, Illinois, United States Job Description Offering up to $18 per hour This employee communicates with customers for the purposes of answering questions, resolving...
Client Services Representative
- Ohio, IL (15 miles from Seatonville, IL)
- 90+ days ago
- Ohio, IL (15 miles from Seatonville, IL)
- 90+ days ago
Job Description Client Service Representative (CSR) - Join Our Friendly Team! Location: Oak Pointe Veterinary Care Oak Pointe Veterinary Care, a full-service companion and exotic pet hospital, is...
- Peru, IL (6 miles from Seatonville, IL)
- 90+ days ago
- Peru, IL (6 miles from Seatonville, IL)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Seatonville, IL
Moving to Seatonville, IL? Find some basic demographic data about Seatonville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Seatonville, IL
Highest Education Level
Customer Service Representatives in Seatonville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »