Customer Service Representative Jobs in Saint Francisville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Olney, IL (22 miles from Saint Francisville, IL)
- 2 days ago
- Olney, IL (22 miles from Saint Francisville, IL)
- 2 days ago
Req ID: 459647 Address: 1503 S West St Olney, IL, 62450 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Vincennes, IN (10 miles from Saint Francisville, IL)
- 2 days ago
- Vincennes, IN (10 miles from Saint Francisville, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bicknell, IN (22 miles from Saint Francisville, IL)
- 3 days ago
- Bicknell, IN (22 miles from Saint Francisville, IL)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
3rd shift Cashier/Customer Service Associate - Olney 3rd
- Olney, IL (22 miles from Saint Francisville, IL)
- 3 days ago
- Olney, IL (22 miles from Saint Francisville, IL)
- 3 days ago
Mach 1 Stores of Olney, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service...
Cashier / Customer Service Associate - Lawrenceville
- Lawrenceville, IL (9 miles from Saint Francisville, IL)
- 60+ days ago
- Lawrenceville, IL (9 miles from Saint Francisville, IL)
- 60+ days ago
GET PAID EVERY WEEK 15.00-15.50 PER HOUR 25 CENT PAY INCREASE EVERY 3 MONTHS IN 2025 Mach 1 Stores of Lawrenceville, Illinois is looking to hire an Entry-Level Customer Service Associate to greet...
Cashier / Customer Service Associate - Olney
- Olney, IL (22 miles from Saint Francisville, IL)
- 60+ days ago
- Olney, IL (22 miles from Saint Francisville, IL)
- 60+ days ago
Mach 1 Stores of Olney, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service...
PT Customer Service Specialist
- Princeton, IN (19 miles from Saint Francisville, IL)
- 60+ days ago
- Princeton, IN (19 miles from Saint Francisville, IL)
- 60+ days ago
Job Title: PT Customer Service Specialist This position requires: Monday-Thursday 11:30am - 3:30pm, Fridays 11:30am - 5:30pm, and two to three Saturdays per month 8:30am - 12:00pm Overview: As a...
Customer Service Representative
- Mount Carmel, IL (17 miles from Saint Francisville, IL)
- 90+ days ago
- Mount Carmel, IL (17 miles from Saint Francisville, IL)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(02538)- 820 E Main St
- Olney, IL (22 miles from Saint Francisville, IL)
- 90+ days ago
- Olney, IL (22 miles from Saint Francisville, IL)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Saint Francisville, IL
Moving to Saint Francisville, IL? Find some basic demographic data about Saint Francisville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Saint Francisville, IL
Highest Education Level
Customer Service Representatives in Saint Francisville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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