Customer Service Representative Jobs in Roxana, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Immediate Openings
- Saint Louis, MO (16 miles from Roxana, IL)
- 7 hours ago
- Saint Louis, MO (16 miles from Roxana, IL)
- 7 hours ago
un Customer Service - Immediate Openings (St Louis) Hiring Vacancies Now compensation: Earn $60K - $120K per year employment type: job title: Customer Service - Immediate Openings...
- Jennings, MO (12 miles from Roxana, IL)
- 10 hours ago
- Jennings, MO (12 miles from Roxana, IL)
- 10 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Retail Customer Service Associate
- Florissant, MO (16 miles from Roxana, IL)
- 11 hours ago
- Florissant, MO (16 miles from Roxana, IL)
- 11 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Person (Bagger) - Sierra Vista
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
This is not an official description, but represents major responsibilities a new hire can expect to perform. You could expect the position of a customer service person to include the following:...
- Hazelwood, MO (17 miles from Roxana, IL)
- 1 day ago
- Hazelwood, MO (17 miles from Roxana, IL)
- 1 day ago
Waste Connections is looking for a high energy Customer Service Representative to join our team in St. Louis, MO!...
Customer Service and Sales Support
- Bridgeton, MO (20 miles from Roxana, IL)
- 1 day ago
- Bridgeton, MO (20 miles from Roxana, IL)
- 1 day ago
Customer Service and Sales Support image 1 of 1 compensation: $20 / hour + Bonus employment type: experience level: mid level job title: Customer Service & Sales Support About Us... We're a...
Customer Service Associate (Mail, Shipping, Receiving)
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Customer Service Representative I - OFMD Washington University in St. Louis
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
Scheduled Hours 40 Position Summary The Operations & Facilities Management Department at WashU Medicine is committed to delivering a comprehensive range of services to support the medical campus....
Customer Service Representative
- Bridgeton, MO (20 miles from Roxana, IL)
- 1 day ago
- Bridgeton, MO (20 miles from Roxana, IL)
- 1 day ago
Waste Connections is looking for a high energy Customer Service Representative to join our team in Bridgeton, MO! Why you need to join us! CULTURE: Its a Great place to work!...
Customer Experience Representative
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Roxana, IL)
- 1 day ago
Customer Experience Representative Location: St Louis, MO (hybrid) Job Type: Full-Time About Us: At Anova, we care about your goals and success, your drive, creativity, customer relationships and...
- Cahokia, IL (19 miles from Roxana, IL)
- 1 day ago
- Cahokia, IL (19 miles from Roxana, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Ferguson, MO (14 miles from Roxana, IL)
- 1 day ago
- Ferguson, MO (14 miles from Roxana, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Glen Carbon, IL (8 miles from Roxana, IL)
- 1 day ago
- Glen Carbon, IL (8 miles from Roxana, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Sauget, IL (15 miles from Roxana, IL)
- 1 day ago
- Sauget, IL (15 miles from Roxana, IL)
- 1 day ago
Req ID: 459074 Address: 2005 Mousette LN Sauget, IL, 62206 Benefits: * $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
- Hazelwood, MO (17 miles from Roxana, IL)
- 2 days ago
- Hazelwood, MO (17 miles from Roxana, IL)
- 2 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Support role available in Hazelwood, MO! Join a strong and continuously evolving team that helps our business...
Demographic Data for Roxana, IL
Moving to Roxana, IL? Find some basic demographic data about Roxana, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Roxana, IL
Highest Education Level
Customer Service Representatives in Roxana, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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